Retail TouchPoints

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Executive Moves: Lowe’s, Kroger and Academy Sports + Outdoors Announce Appointments

Lowe's promoted a slate of leaders to align with its Total Home Strategy, Kroger brought in a longtime Walmart executive to run store operations and Academy Sports + Outdoors named…

News September 3

Retail is Changing Fast — Here’s Where AI is Already Making the Difference

Retailers worldwide will spend $388 billion on technology by 2026, with AI investments growing at nearly 25% annually, according to Gartner. The focus has shifted from whether to invest in…

Executive Viewpoints September 3
Ace Hardware

Ace Hardware on Track to Open 170 Stores in 2026

Ace Hardware celebrated the opening of its 100th new store in 2026 and is on pace to open more than 170 stores by the end of the year. “There is…

News September 2
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Kohl's

Kohl’s Appoints Ryan M. Waymire Chief Merchandising Officer

Just after announcing that Kohl’s Chief Marketing Officer was exiting and that the company was combining marketing and digital under Arianne Parisi, Kohl’s has announced that Walmart’s former SVP of…

News September 2
Tal Zlotnitsky Breez AI

Independent Grocers Face an AI Reckoning on Customer Ownership, Retail Media and the Future of the Shopping List

Tal Zlotnitsky, Founder and CEO of Breez AI, explains why independent grocers must own the AI relationship with their shoppers or risk losing the customer loyalty that has long set…

Features September 1

Agents, Get in Line

The virtual waiting room is supposed to be the great equalizer. When thousands of people want something only hundreds can have, the queue promises fairness — first-come, first-served, everyone gets…

Executive Viewpoints September 1
JCPenney

JCPenney Applies Holiday ’25 Lessons to Back-to-School Reddit Campaign

"Consumers increasingly look to conversations and community-driven content when making purchase decisions, so we need to earn attention rather than buy it," says Lisa Schoder, JCPenney's VP of Integrated Marketing,…

Features August 31
Ulta_Beauty_storefront_800x500

Ulta Beauty Turns Beauty Momentum into a Broader Growth Story

Ulta Beauty raised its full-year outlook after a strong second quarter, with CEO Kecia Steelman pointing to TikTok Shop, fragrance launches and loyalty growth as the retailer leans into a…

News August 28

Why Retailers Need to Rethink Holiday Marketing in the Age of AI

Although retailers have steadily expanded the holiday calendar, marketing investment and performance expectations still tend to concentrate around Black Friday. That concentration increasingly conflicts with how consumers discover, research and…

Executive Viewpoints August 28
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