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Payment has become a challenging and complicated scenario for retailers. Mobile technology, NFC and EMV offer valuable opportunities, but at a cost. Together with payment processors, banks and technology providers, merchants must uncover the best solutions for their particular business. If it’s time for a POS upgrade, then mobile POS featuring a variety of payment options must be on the table. Access the latest trend updates, news, and case studies with this up-to-the-minute coverage.

Epson Unveils New Products, Partnerships At RetailNOW

epsonEpson has unveiled a series of new products at the Retail Solutions Providers Association (RSPA) RetailNOW conference, which is being held August 2-5 in Orlando, Fla.

The new hardware includes the TM-m10 and TM-m30 mobile-friendly POS receipt printers, as well as three new additions to the Mobilink printer series. During the event, Epson also announced a new distribution agreement with M-S Cash Drawer.

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Stripe Now Valued At $5 Billion Following Partnership With Visa

Visa has formed a strategic partnership with online payment provider Stripe to support new technologies and online payment experiences for merchants, developers and consumers worldwide. In a recent funding round, Visa, American Express and Sequoia Capital have collaborated to invest an undisclosed sum in Stripe, which is now valued at $5 billion.

With the partnership, Stripe will accelerate its international expansion, particularly in emerging markets, accessing Visa’s global footprint through its acquiring and issuing partners. As part of the agreement, the companies will collaborate on issues related to payment security and product information, as well as e-Commerce experiences such as “buy buttons.”

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EMV ‘Money Pit’ Set To Cost Retailers $35 Billion

With the Oct. 1, 2015 EMV deadline looming, U.S. retailers of all sizes are scrambling to update their payment processing systems. However, the retailers that don’t have the resources to make the required change are left liable for any future data breaches.

IHL Group released a report, titled: EMV: Retail’s “$35 Billion Money Pit,” indicating that retailers will have difficulty handling the financial consequences of the mandated shift to EMV-enabled cards and systems.

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The Top 15 Stories Of 2015 (So Far…)

topstoriesWe’re halfway through 2015 and Retail TouchPoints already has covered a plethora of new industry trends and best practices through our features, special reports, awards programs and proprietary surveys.

While the Apple Watch and Internet of Things (IoT) turned the heads of industry analysts and retail executives in a number of articles, the final top 15 list also includes a variety of topics that are relevant to all retail businesses, such as: Pricing, inventory management, customer service and loyalty programs.

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SEKUR.me Helps Improve Mobile Payment Security

Consumers are becoming more comfortable purchasing items through their mobile devices. As retailers integrate mobile payment into their commerce strategies, they must ensure they have the solutions and systems in place to keep customer data secure.

SEKUR.me is a mobile payment platform for browser-based e-Commerce and m-Commerce that includes secure multi-factor authentication. The app’s FonePrint multi-factor authentication combines a smartphone’s hardware with user information to create a “mobile fingerprint,” providing anonymous payments for confidential purchases.

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Retail Realm Integrates WorldPay Into RMS Card Processing

SS RetailRealm ImageManaging systems and processes across the retail environment can be difficult, especially for smaller retailers that don’t have the manpower or financial resources to do so efficiently.

Retail Realm, a distributor of business software solutions, has integrated payment services provider WorldPay into its Microsoft Dynamics Retail Management System (RMS) POS offering. The integration is certified for debit, credit and gift card transactions.

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5 Steps To Being EMV-Ready

VP site only WorldpayThe EMV (that’s EuroPay, MasterCard and Visa) liability shift date is fast approaching. Effective October 1, 2015, merchants will be held liable for fraud on card-present transactions if a customer presents an EMV chip card and the merchant does not have a system in place to accept EMV payments.

While no two merchants’ needs or decisions to become EMV ready will be the same, merchants who are proactive can avoid costly fraud penalties once the liability shift goes into effect. To help prepare, consider these five steps:

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90% Of Retailers And Financial Institutions Want To Collaborate On Payments

RR ACI ImageNew payment platforms and tools are launching on a consistent basis. In order to drive widespread adoption of new payment options, retailers, financial institutions and payment providers need to converge. Now, up to 90% of financial institutions say they want to work more closely with retailers and billing organizations to reduce payment costs, according to research from ACI Worldwide and Ovum.

The payments industry has a complicated value chain consisting of multiple stakeholders. This chain can become more complex as new payment touch points are thrown into the mix. However, 44% of organizations say they are already taking steps to, or would like to eventually, reduce the number of “fee-collecting” intermediaries in the value chain.

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EMV, Fulfillment Among Major Topics At Celerant Client Conference

When it comes to managing the e-Commerce site, CRM, distribution, the POS or any data security measures, SMBs have more of a hurdle to clear than their larger counterparts. In many cases, these smaller organizations have to enlist an all-in-one solution specifically designed to handle the numerous tasks that bigger companies have the resources to handle separately.

To educate these SMB retail clients on relevant industry topics and update them on the current retail management platforms, Celerant Technology held its 11th Annual Client Conference on April 22 to 24, 2015, in New York City. Recurring topics discussed throughout the event included the shift to EMV-enabled cards, store fulfillment, inventory management and mobile POS.

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Flourish Of Thomasville Prepares For Expansion With Harbortouch POS

Melissa Taylor, Co-Founder of Flourish of Thomasville, started her business because she wanted to make a difference. She refers to her shop as an “encouragement store” — a hub of products that are practical, affordable and encourage people to feel better. 

Based in Thomasville, Ga., Flourish of Thomasville began when Taylor’s friend/Co-Founder Gerriann Kennedy indicated that she wanted to give back to the community. A breast cancer survivor, Kennedy helped develop the foundation for the store concept and its product assortment, which started by providingprosthetics, hats, scarves and wigs.  

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Merchant Customer Exchange Appoints Bank Of America Exec As Interim CEO

MCX head shot
Merchant Customer Exchange
(MCX), developer of the CurrentC mobile payment platform, has appointed Brian V. Mooney as its interim CEO. He succeeds Dekkers Davidson, who is leaving MCX to pursue other opportunities.

Noted as a financial services and payment industry veteran, Mooney most recently served as CEO and a board member of Bank of America Merchant Services. In this position, Mooney oversaw client engagement, as well as product strategies, including mobile, sales, operations, risk and compliance. Before joining Bank of America Merchant Services he was CFO and later President of First Data Merchant Services, which provides payment technology and services to global companies.

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Verifone Receives NACHA Electronic Payments Award

verifoneNACHA — The Electronic Payments Association, has presented Verifone with the 2015 George Mitchell Payments System Excellence Award. NACHA grants the award annually, honoring an individual or organization that has shown superior leadership in the development, implementation or advancement of domestic or international electronic payments.

Verifone and other recipients of the 2015 Payments System Awards were recognized during the Payments System Awards Luncheon, which was sponsored by TD Bank N.A. at PAYMENTS 2015 in New Orleans. Verifone received the award for its leadership in driving EMV education and readiness.

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PayItSimple Allows Shoppers To Pay For Items Through Monthly Installments

SS PayItSimple ImageConsumers are sometimes deterred from purchasing high-ticket items because they either don’t want to collect credit card debt or don’t have the cash to pay up front.

With PayItSimple, brands and retailers can turn these potentially lost opportunities into sales by providing consumers with alternative payment options. Rather than paying for items up front, consumers can charge their purchases on their credit cards and pay them back in monthly, interest-free installments.

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Kount And Ethoca Collaborate To Tackle E-Commerce Fraud

KountFraud technology provider Kount has partnered with Ethoca, a network for card issuers and merchants to connect and work cooperatively outside the payment network, to help e-Commerce merchants increase transaction acceptance levels and mitigate fraud.

Through the partnership, Kount now offers global merchants Ethoca Alerts as an additional complimentary service. These alerts are designed to catch fraud that has already been confirmed between the card issuing bank and the cardholder. Ethoca sends this data to merchants in the form of alerts that arrive in a matter of hours. Merchants would normally have to wait three to six weeks to receive this information through the chargeback and dispute process.

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