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Payment has become a challenging and complicated scenario for retailers. Mobile technology, NFC and EMV offer valuable opportunities, but at a cost. Together with payment processors, banks and technology providers, merchants must uncover the best solutions for their particular business. If it’s time for a POS upgrade, then mobile POS featuring a variety of payment options must be on the table. Access the latest trend updates, news, and case studies with this up-to-the-minute coverage.

CurrentC Hacked, Emails Of Pilot Program Participants Obtained

CurrentCThe Merchant Customer Exchange (MCX), which consists of major retailers such as Best Buy, Gap and Walmart, announced that its mobile payment solution CurrentC has been hacked. 

This news comes on the heels of MCX members, specifically Rite Aid and CVS, reversing their acceptance of mobile payment competitors Apple Pay and Google Wallet. Although both chains had NFC card readers compatible with the mobile payment systems, both companies eventually blocked NFC recognition.

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5 Things To Look For When Switching To A Modern POS

VP Bindo head shot3In recent years, small business owners have likely faced one opponent more formidable than even the liveliest competitor: the changing face of retail. Customers have decided they want it all from retailers. You need to be sustainable and have a social impact component; and you need to have every product they want, when they want, and where they want it. Meet these demands or face the repercussions of stinging Web reviews.

Switching to a modern point-of-sale system can revolutionize the way you do business, but it’s no easy decision to make. To help you out, here are five features a great modern POS system should offer that will catapult your business into the new age of retail:

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Retail, NSA Breaches Influence Security Strategies

RR Breaches ImageMore than half (52%) of businesses believe that a cyber-attacker is currently on their network, or has been in the past year, according to the Global Advanced Threat Landscape Survey from CyberArk.

Additionally, more than two thirds (68%) of organizations said the NSA breach (37%) and major retail breaches at Target and Neiman Marcus (31%) impacted their security strategies the most in the past year. While the NSA breach was an inside attack and the retail breaches were from external sources, both events occurred due to the theft and exploitation of “privileged accounts,” which are employee credentials used to gain access to systems.

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Money20/20 Launches Payment Conference In Europe

money2020Money2020 LLC, organizer of the payments and financial services event Money20/20, has announced the launch of the Money20/20Europe conference and exhibition. The event is set to take place in spring 2016, but the location and specific date have not been revealed.

Money20/20Europe will focus on opportunities and challenges present in the payments and financial services industries throughout the country. After seeing success with the U.S. installment of the event, Co-Founders Anil D. Aggarwal and Jonathan Weiner wanted to extend the event to Europe so they could highlight “new and disruptive ways in which consumers and businesses manage, spend and borrow money.”

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Rite Aid No Longer Supports Apple Pay

rite-aidRite Aid has reportedly disabled Apple Pay capabilities in its stores, according to a report from MacRumors. The pharmacy chain has yet to confirmed or deny the shutdown of the service.

Apple Pay is compatible with any POS system that supports NFC technology, but customers who used the service on October 22 and 23 found their payments were denied. The chain reportedly also deactivated support for the Google Wallet payments service at the same time. A report from Forbes described the moves as "bizarre."

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29% Of Consumers Don’t Trust Retailers To Keep Data Secure

RR ACI ImageMore than one quarter (29%) of consumers worldwide do not trust retailers and restaurants to protect their stored personal and financial information against data breach attempts, according to a report from ACI Worldwide and Aite.

The report, titled: Global Consumers: Concerned And Willing To Engage In The Battle Against Fraud, surveyed more than 6,100 consumers across 20 countries in March 2014.Confidence in financial institutions such as community banks and credit unions is higher among survey respondents, as 58% believe they protect data more effectively than any other institution. Conversely, 31% of respondents said they think governments and law enforcement agencies are doing a “very bad” or “poor” job at fighting fraud.

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Obama Makes Payment Security Top Of Mind With New Executive Order

1obama
President Obama has signed a new Executive Order, onboarding the government to lead the charge in better securing transactions and sensitive data.

The BuySecure Initiative was crafted to better assist victims of identity theft, improve the government’s payment security. It also is intended to  accelerate the implementation of more robust security technologies and development of payment security tools.

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American Express Brings Membership Rewards Program To McDonald’s

AmexMcDAmerican Express and McDonald’s announced that Membership Rewards program members will have the ability to use their points to purchase food and beverages at the chain’s restaurants. The new offering is expected to be rolled out in 14,000 participating McDonald’s locations nationwide by December 2014.

The American Express Membership Rewards program enables Card Members to earn one point for virtually every dollar charged on eligible, enrolled American Express Cards. With the McDonald’s partnership, American Express also will donate $1 to the Ronald McDonald House Charities (RMHC) every time an American Express card member uses points for their McDonald’s orders. To use points at participating restaurants, members must:

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Apple Pay Launches October 20

Apple Pay on iPad Air 2Users of Apple’s latest mobile devices can start loading credit cards and make payments on Monday, October 20 when iOS 8.1 is pushed for release. Apple Pay allows shoppers to pay for items using their iPhone 6 and iPhone 6 plus devices in participating stores and within apps. The newly announced iPad Air 2 and iPad Mini 3 also will include Apple Pay, however these devices do not include NFC chips, so functionality is limited to payments within apps.

“Our team has worked incredibly hard to make Apple Pay private and secure, with the simplicity of a single touch of your finger,” said Eddy Cue, SVP of Internet Software and Services at Apple. “The reaction to Apple Pay has been amazing. We continue to add more Apple Pay ready banks, credit card companies and merchants, and think our users will love paying with Apple Pay.”

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What’s Next In Retail Payment

Mobile PaymentsThe race to replace cash has spawned a crowded landscape of innovative payments technologies, from wearable devices to chip-enabled cards. But while some seem better suited to a sci-fi flick than a retail store, others are fast gaining a foothold in the mainstream market. In fact, from 2012 to 2013, the volume of traditional cash transactions dropped by 10%, a total of $86 billion, and is forecasted to plummet further over the next six years, according to a 2014 report by Javelin Strategy & Research.

Among the most recent cash-replacement contenders is Apple Pay. With an expected launch date in October 2014, Apple Pay is a mobile payments system that works with iPhone 6 and iPhone 6 Plus. Featuring a built-in Near Field Communication (NFC) antennae, device owners simply tap their iPhone on a store’s contactless credit card terminal to make a payment. Actual card numbers are not stored on the device or on Apple servers; and Apple’s Touch ID sensor technology — which uses a customer’s fingerprint as a passcode — helps to prevent fraud.

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Caterpillar Vapes Taps Zing To Integrate In-Store POS And The E-Commerce Site

Caterpillar VapesAs a brand expands, its IT infrastructure can become more complex. However, in today’s omnichannel world, it is imperative that retailers of all sizes have a comprehensive view of sales and inventory.

To create this more 360-view of the business as it expanded from e-Commerce to brick-and-mortar, e-cigarette products retailer Caterpillar Vapes integrated APIs from POS platform provider Zing into its e-Commerce platform powered by Bigcommerce. With the Zing APIs, the retailer manages its inventory, e-Commerce and POS functions in one central location.

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The State Of Payments

The past year has seen a rise in credit spending and significant advances in mobile wallet technology. The worldwide leader in mobile payment adoption: Kenya, where more than 80% of the population pays for goods and services with their smartphone.

This infographic, courtesy of Merchant Warehouse, provides an overview of worldwide payments in 2014, with a glimpse into the upcoming winter shopping season.

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Affirm Split Pay Allows Online Shoppers To Pay In Monthly Installments

SS Affirm Image 1Shoppers may be hesitant to purchase an expensive item online due to fear of debt and hidden fees and taxes that may result from the transaction.

A new solution from Affirm, called Split Pay, allows consumers to split their online purchases into smaller monthly payments to mitigate the impact of a large transaction. Retailers can offer Split Pay as a payment option on their e-Commerce site.

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Is That A Cash Register In Your Pocket?

VP Iterate head shotIt's hard out there for a credit card company nowadays — everybody's getting in your business. In a moment when new technology is disruptively looking to squeeze extra efficiency out of everything, from the empty seats in our cars (Uber) to the unoccupied rooms in our homes (Airbnb), the 2% to 3% interchange fees that banks and credit card companies charge on every transaction make for a fat, juicy target.

Apple’s NFC-enabled iPhone 6 comes equipped with Apple Pay, the company’s highly touted mobile payment technology. Apple Pay stores users’ payment card information, allowing in-store payments with one-touch checkout when a shopper holds their phones up to a reader. This comes with the added security of never exposing the user’s credit card number to the light of day, allowing the expected reduction in fraud expenses to justify the costs of rolling out the new system. Apple boasts participation from 220,000 stores as well as the major credit card companies and banks, showing that they will work within the existing credit card-based ecosystem familiar to users (at least for the time being).

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LightSpeed Receives $35 Million To Expand Product Line

LightSpeed Cloud family funding image 1
LightSpeed
, a provider of cloud-based commerce solutions, has closed $35 Million in new funding led by iNovia Capital and Accel Partners. This is the second round of funding for LightSpeed, bringing the company’s total capital raised to $65 million. LightSpeed will use the money to help accelerate the development and release of new solutions. 

“LightSpeed is deeply ingrained in the challenges and needs of today’s retailer,” said Chris Arsenault, Managing Partner at iNovia Capital. “They’ve figured out how to make big box retail tools easy and accessible to independent retailers to help them thrive in a highly competitive market. We are thrilled to be their partner in this journey.”

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