In a newly created role at Macy’s, Chief Product and Digital Revenue Officer Jill Ramsey will focus on reimagining the e-Commerce experience for shoppers and creating seamless customer experiences across digital and retail.
When she starts on January 8, 2018, Ramsey will oversee both product and revenue for macys.com and the Macy’s app. Her responsibilities will include digital revenue, enterprise product management, the enterprise portfolio, digital merchandise management, site production and the user experience, as well as the product management teams that support both Macy’s and Bloomingdale’s. She will report to Macy’s president Hal Lawton.
Ramsey brings more than 20 years’ experience leading product and digital teams at eBay and Walmart.com. Most recently, Ramsey spent two years at eBay, first as VP-Soft Goods/North America and subsequently as VP-GM of Vertical Businesses. She reported directly to Lawton, then Senior VP/North America at eBay; Lawton took over as president of Macy’s in September.
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“Jill’s expertise in e-Commerce and multichannel retail perfectly aligns to our goal to integrate technology through all aspects of the customer journey,” Lawton said in a statement.
Prior to joining eBay, Ramsey was VP-Merchandising/Corporate at Walmart.com, after rising through a series of product and merchandising roles at Walmart’s e-Commerce division over the course of 15 years. As a member of the Walmart.com launch team, she started the site’s online gift registry, vision center and pharmacy features, among others.
