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From Veterinarians to Lowe’s to Marriott: Petco’s Partners are Becoming its Key Differentiator

Over the course of his 30 years in retail, Justin Tichy has worked at Walmart, Target and Best Buy, but his latest…

Travel CAMP: Marriott Bonvoy to Launch New Kids Club Experience

Marriott Bonvoy is collaborating with family experience company and retailer CAMP on a new “club experience” for toddlers and tweens. Reminiscent of…

IoT in Retail: Top 5 Use Cases and Real-Life Examples

Connecting the world of physical objects into a smart network, IoT technology brings new business opportunities for retailers and provides data-driven insights…

Under Armour Names Marriott Exec as Chief Customer Officer

Under Armour has named long-time Marriott executive Jim Dausch as its new Chief Customer Officer (CCO), effective July 24, 2023. The retailer…

Designing a Connected Store Journey: How RFID, IoT and Digital Tech are Bringing Brick-and-Mortar Performance to New Heights

While some retailers have successfully created synergy between their digital and physical experiences, it is still unchartered territory for many. But as…

Driving the Food Retail Customer Experience with IoT Sensing-as-a-Service

Between staffing shortages, rising labor costs, supply chain disruptions, heightened compliance requirements and record-high inflation, food retailers are facing a myriad of…

How Brands Will Harness IoT and Mobile Apps to Create More Connected User Experiences in 2022

Internet of Things (IoT) technology and devices have been changing the nature of user experience for some time, as consumers gradually adopt…

In Control From Afar: Using IoT to Manage Enterprise Energy Usage

Imagine being a retail facility manager with a portfolio of two dozen stores in the Southeast. It’s mid-July, and air conditioners have…

IoT and Store Visibility May Enable Retailers to Combat Shrink

Organized Retail Crime (ORC) has been an issue for retailers for years and is only continuing to grow as ORC gangs become…

How Retailers Can Establish an IoT-Based Smart Building Strategy

The increasing dominance of ecommerce and the growing prevalence of disruptive technologies have sped up the digital transformation of brick-and-mortar retail. As…

Reports: Shopify, Stripe and PayPal Drop Trump Sites’ Support in Wake of Capitol Riot

In response to the riot at the U.S. Capitol on Jan. 6, Shopify has taken the Trump Organization and Trump campaign stores…

Podcast: With IoT, New CX Opportunities Abound

Most IoT use cases have revolved around improving efficiencies, reducing energy consumption and tracking inventory throughout the store. But there’s a massive opportunity for…

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