Latest News & Articles - Retail TouchPoints

Wonder Buys Media Company Tastemade for $90 Million

Wonder, which describes itself as a “new kind of food hall,” has purchased retail media company Tastemade for approximately $90 million, according…

Goodwill Industries: The Secret ‘Conduit’ for Textile Innovation and Circular Commerce

Goodwill Industries provides employment opportunities and training for people who need it most — individuals with disabilities or those navigating poverty and…

Shielding Stores from Gun Violence: The Need for Smart Security Measures

Gun violence is an escalating crisis that extends beyond headlines — it’s affecting everyday shopping experiences. The ZeroEyes Gun Research Center has…

Albertsons Sets 1.5 Billion Meal Goal; Instacart to Pilot Medically Tailored Groceries for Veterans

Through a combination of surplus food donations from its stores and funds raised by the Albertsons Foundation, the supermarket retailer has set…

New Kohl’s CEO Lays Out Turnaround Strategy Following Disappointing Q4

In his first earnings cycle at the helm, Kohl’s new CEO Ashley Buchanan laid out his plan to turn around the embattled…

Ross Plans 90 New Stores This Year; Long-Term Goal is 3,600 Locations

Ross Stores plans to open approximately 90 new stores in its FY 2025, comprised of about 80 stores under the Ross Dress…

Kroger Sharpens Ecommerce Focus with New Business Unit

Kroger has created a new ecommerce business unit designed to align all the teams contributing to the online customer experience. The unit…

Small Marketing Tweaks, Big Results: DSW Proves the Power of Personalization

It’s no secret that brand loyalty is eroding amid increasing price sensitivity and digital overload. While personalized engagement tactics may have been…

Countdown to Compliance: Are Your Subscriptions Compliant with the FTC Click-to-Cancel Ruling?

The approach businesses use to build lasting customer relationships through recurring services has undergone a fundamental change over the past decade. Now,…

CVS to Open 12 Small Pharmacy-Focused Stores

Over the next year, CVS will open a dozen small-format stores in locations throughout the U.S. that will include full-service pharmacies but…

Shein Offers Guided Product Discovery with New ‘Trend Stores’

Shein hopes to make shopping on its site more seamless and fun with the debut of “Trend Stores,” a collection of curated…

Lowe’s Teams with OpenAI to Develop AI Assistant for Homeowners

Lowe’s has a new sales associate — Mylow, a conversational AI agent available anywhere, anytime for MyLowe’s loyalty members. Mylow is designed…

UPDATE: Alimentation Couche-Tard Calls for ‘Full Engagement’ from 7&i in Merger Talks

[Update as of March 11, 2025] Canada-based Alimentation Couche-Tard (ACT) has responded to statements by Seven & i Holdings (7&i) regarding the…

5 Simple Steps to Create a High-Impact Brand Sweepstakes

Looking to increase brand engagement, boost awareness and grow customer loyalty? It might be time to run a brand sweepstakes! By offering…

Retail Trendcaster: Turning Hot Topics and Trends into Actionable Insights

Q1 is always a whirlwind for the retail space. Once New Year’s Day is behind us, analysts and industry experts get busy…

Best Buy Canada Looks to Grow Online Marketplace with Addition of International Sellers

As its U.S. counterpart readies to launch a new online marketplace, Best Buy Canada is expanding its own with the integration of…

Beyond, Inc. Shuffles Leadership in Bid to Speed up Growth

Amid continued losses and a host of new investments, Beyond, Inc. is once again switching up its top leadership to propel a…

Barnes & Noble Workers in Illinois, NYC Win Union Contracts

Employees at a Barnes & Noble store in Bloomington, Ill. have ratified a new three-year contract under the aegis of the Retail,…

How Retail can Turn the Tide on Associate Wellbeing

Retail workers are the face of the company. They are the people who interact with shoppers and provide a memorable experience. But…

30-Year Retail Veteran Reveals how to ‘Thrive in an Exponential World’

Gary Hawkins has been enmeshed in the retail industry for nearly three decades as a practitioner and advisor for companies ranging from…

Walgreens Agrees to $10B Sycamore Partners Acquisition

Walgreens Boots Alliance (WBA) has finalized a deal with private equity firm Sycamore Partners to take the company private after being in…

FreshDirect Taps Uber Eats to Expand Grocery Delivery Reach

FreshDirect is partnering with Uber Eats to expand its delivery reach in New York City. This is the online grocer’s first entry…

Retailers’ Quest for Seamless Shopper Journeys Fuels Payment Modernization Projects

Even though more than half (56%) of retailers surveyed by KPMG completed a major payments modernization program within the past year, even…

7 Ways Service Providers can Motivate Customers with Digital Incentives

Discounts are a staple of the retail landscape. But just because discounts are popular doesn’t mean they’re smart. Consider: For service providers,…

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