Blog Posts

How Grocers Are Using Social To Elevate Digital Circular Experiences

Question: Who goes to the newspaper to check for movie times, or waits for a Christmas catalog in the mail to make…

How APAC Retailers Can Elevate The Customer Experience

Brands arefacing more complexity than ever with the growing needs of customers and the multiplying number of sales channels. In APAC, e-Commerce…

How Suppliers Can Use AI To Immunize Against The Retail Apocalypse

By Pijush Gupta, HighRadius More than 3,800 stores are expected to shutter their brick-and-mortar retail operations this year, most notably and recently…

Leverage CRM Data To Boost Traffic And In-Store Revenue

By David le Douarin, Advalo The rise of marketing overpressure practices has proven destructive for both profit margin and brand image and…

Costco’s Minimal Communications Following Thanksgiving Site Outage: A Mistake Or A Strategy?

Costco’s e-Commerce site went down for more than 16 hours on Thanksgiving Day, impacting an estimated 2.65 million customers who were trying…

Open Workforce Models Drive Retail Innovation

By Michael P. Morris, Topcoder Tech skills are critical to essential retail business functions, such as warehouse management and supply chain optimization….

What To Do About Holiday Outages

By Mahesh Ramachandran, OpsRamp It’s that time of year again. Forget turkey, cranberries and pesky in-laws: it’s time to get your shopping…

Holiday Shoppers Adjust To An Evolving Online Shopping Experience

By Brian Byer, Blue Fountain Media It’s no question that consumers have embraced online holiday shopping. This year, for the first time,…

A Wrap-Up Of Singles Day 2019

By Franklin Chu, Azoya USA Today’s e-Commerce market is oversaturated and many players are losing steam and losing money. Yet Chinese e-Commerce giant…

RTP Editors Weigh In On Shoptalk’s All-Female Speaker Lineup

Last week, Shoptalk made a groundbreaking announcement, revealing that its fifth-annual event will host an all-female speaker lineup in 2020. The move…