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We’ve read the dire headlines about the changing work landscape, claiming that automation and AI are threatening millions of U.S. jobs. On…
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It is wrong to think of “commerce” as one destination, nor just one concept. Commerce is content, virality, leverage, microservices and cloud-native….
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Over the past few years, you’ve likely read all about the supposed retail “apocalypse” and, of course, about the brewing “battle” between…
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Despite the rapid growth of e-Commerce ($740 billion projected in 2023 in the U.S. alone), traditional retail continues to dominate. According to…
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The customer service journey isn’t universal. According to recent research from Oracle CX and CX Pioneer Jeanne Bliss, consumers take very different…
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5 Storytelling Lessons From A Diverse Range Of Brands…
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Retailers already know that mobile marketing offers a range of channels — email, text, app —that should appeal to consumers as their…
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With 2020 now here, it’s time to reflect on 2019 and all that your business has accomplished, as well as the times…
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As the world’s largest online retailer, Amazon has a huge impact on consumer expectations for convenience in e-Commerce — expectations that other…
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With targeted online experiences now key to e-Commerce sales, you’d be hard pressed to find a marketer today that isn’t actively seeking…
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Data makes or breaks e-Commerce efforts. Online retailers must be armed with product and customer data to deliver the best product recommendations….
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Over the next decade, we will see large changes in the way people prefer to do business. Brands that study and stay…
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