Blog Posts

Shop Local: Independent Pet Retailers Display Dedication And Innovation In Face of Pandemic

Efforts to slow the spread of the novel coronavirus, COVID-19, have transformed the world and our daily activities in extraordinary ways. As…

As Retailers Use E-Commerce To Combat COVID-19, Should Off-Price Follow Suit?

Just three months ago, I didn’t believe stores like TJ Maxx and Burlington would be successful in e-Commerce. The off-price market varies…

How To Use Google My Business To Get More Customers

In this day and age, ranking high on Google is a bulletproof way of generating sales. No matter which line of business…

Podcast: How Tech Will Fuel The Contactless Commerce Movement

As stores continue to reopen, safety will remain the primary concern for store owners and shoppers alike. After weeks of social distancing and staying at home, shoppers will be (understandably) weary in high-traffic environments. Luckily for…

Forget The Hard Sell, Brands Need To Use Social Media To Give Consumers A Hug

Remember the old Peanuts bit? When Lucy sets up shop as a psychologist and charges 5 cents to dispense such pearls of…

Launching Your Brand’s Digital Wallet: Getting Started

U.S. consumers are embracing e-Commerce more than ever, opening exciting new doors for retailers large and small. Every digital engagement is an…

Podcast: With IoT, New CX Opportunities Abound

Most IoT use cases have revolved around improving efficiencies, reducing energy consumption and tracking inventory throughout the store. But there’s a massive opportunity for…

Silence Is Not An Option: 3 Ways Brands Can Connect With Consumers Amid Social Distancing

As we continue social distancing, people are looking to social media to stay connected. Usage has increased for most social platforms, which…

Winning And Keeping Consumer Loyalty In Trying Times

Despite the overwhelming number of choices Americans have at the supermarket, loyalty to their favorite brands is fierce. In fact, 82% of…

4 Things Every Retailer Should Be Considering Right Now

There’s no “right” way to handle COVID-19. It didn’t come with an instruction manual. Most retailers are (understandably) focused on “right now.”…

Podcast: Why Retail Shouldn’t Go Back To “Normal”

“I wish things would get back to normal, back to how they were before COVID-19.” If you’re like me, thoughts like this pop into your head daily….

Keeping Digital Doors Open During Times Of Crisis

The ongoing COVID-19 crisis has led retail stores, restaurants, and other businesses in the U.S. to shutter brick-and-mortar locations, instead relying on…

Blog Posts

Shop Local: Independent Pet Retailers Display Dedication And Innovation In Face of Pandemic

As Retailers Use E-Commerce To Combat COVID-19, Should Off-Price Follow Suit?

How To Use Google My Business To Get More Customers

Podcast: How Tech Will Fuel The Contactless Commerce Movement

Forget The Hard Sell, Brands Need To Use Social Media To Give Consumers A Hug

Launching Your Brand’s Digital Wallet: Getting Started

Podcast: With IoT, New CX Opportunities Abound

Silence Is Not An Option: 3 Ways Brands Can Connect With Consumers Amid Social Distancing

Winning And Keeping Consumer Loyalty In Trying Times

4 Things Every Retailer Should Be Considering Right Now

Podcast: Why Retail Shouldn’t Go Back To “Normal”

Keeping Digital Doors Open During Times Of Crisis

72% Of U.S. Consumers Want Brands To Reflect Their Values

Managing the BOPIS Boom: 5 Strategies For Improving At-Store Pickup

Understanding Customer Intent Is Valuable, But Nearly Half Of Retailers Lack Tools To Predict It

COVID-19 Impact: 63% Of U.S. Consumers Expanded Their Online Shopping Lists

Inside the New Next: How Your Talent, Tactics, and Tech Will Need to Evolve

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