Blog Posts

As Instant Delivery Loses Steam, Only a Few Have the Right Business Model to Survive

Amid rising inflation, sliding GDP and warning signs of a recession, one economic factor has left experts perplexed: job growth. Economists, investors,…

Dynamic Pricing and Personalization in an Age of Persistent Inflation

Amid soaring prices, retailers, CPG brands and consumers have to decide how best to thrive in an era of ongoing inflation. Consumers…

3 Ways for Ecommerce Retailers to Generate and Maintain Brand Loyalty

Brand growth relies on loyal consumers. In fact, repeat business from existing customers generates 65% of most companies’ revenue. Current customers experience…

What Brands Should Know About Social Selling Today

With social media use at an all-time high, social commerce or “social selling” is an intriguing proposition for brands. The halo effect…

Why Virtual Fitting Rooms are the Next Frontier of Customer Experience

It seems like every year since the pandemic began, experts in retail and ecommerce have encouraged brands to focus and evolve their…

Addressing Privacy Challenges in Retail Media Networks

We’re currently seeing a growing trend toward retail media networks, in which retailers create advertising platforms within their apps or websites. These…

What Does CX Automation ‘Done Right’ Look Like?

As more omnichannel retailers look to adopt CX automation to better serve customers through the full order lifecycle, and more vendors promising…

How to Create a Year-Round Marketing Strategy for Seasonal Products

Most ecommerce companies bank on the holiday shopping season for an influx of sales that keeps them afloat in the months to…

Post Modern: Making Mail Fit for the Future

In this digital-first era it would be easy to assume that mail is dying a long and slow death — that people…

Innovate Safety to Attract and Keep Quality Workers in Retail

The retail and logistics industry in the U.S. is approximately a quarter of a million workers short in 2022. Workers are no longer jumping…

CRM for Brick-and-Mortar Businesses: How Virtual Queueing Software Provides Valuable Customer Insights

We live in a data-driven age, and nowhere is data more important for your business than in your ability to know your…

How Retailers Can Survive and Thrive in an Economic Downturn with Data and Sustainability

If recessions have taught us anything, they expose existing weaknesses, accelerate emerging trends and force businesses to adapt more quickly than planned….

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