Blog Posts

Personalized, Timely Messages Can Help Retailers ‘Sleigh’ the Holiday Season

Rising interest rates and fears of a recession have put a chill on many retailers’ holiday sales forecasts. Most forecasters are expecting…

2023 FedEx Rate Increases: A Deeper Look

For the second straight year, ecommerce retailers will be hit with record-breaking rate increases from FedEx. In late September 2022, the carrier…

Secure Retail Mobile Apps for the Holiday Shopping Season

Retailers generate a significant amount of revenue during the holiday season, with a major portion of those sales coming directly from mobile…

Moving is Stressful. Retailers Can Help With Delivery.

Most people can agree that one of the biggest hassles of moving is transporting big and heavy items like furniture. That’s why…

Move Over Chargebacks: Another Form of Ecommerce Order Fraud is Taking Over

When retailers discuss ecommerce fraud detection, their top priority is typically fraudulent chargebacks. A chargeback occurs when a consumer questions a transaction…

AI- and ML-Driven Chatbots are the Next Frontier in the Digital Commerce Revolution

The resilience brands have shown over the past two years has been remarkable. Given an unpredictable commercial landscape, brands had to adapt…

How Grocers Can Optimize Tech for Hybrid and Price-Sensitive Shoppers

Grocers today are navigating numerous operational issues in the midst of the disruptions that have been challenging the economy in the aftermath…

Retail is Getting Harder: Here’s How AI Can Help Retailers Prepare for Future Disruptions

Over the last couple of years, the retail industry has been navigating against brutal headwinds: the worst pandemic in 100 years, global…

Music Curation — What Retail Brands Need to Know

I’ll admit it: a good chunk of my early music discovery came from Shazam. I vividly remember being in Urban Outfitters back…

Prevent Out-of-Stock Problems From Turning Into Allocation Problems

The current supply chain crisis isn’t expected to get any better until early 2023, at best, prolonging the ongoing struggles retailers face…

Retail Media Networks Need to Enable Full-Funnel Buying

The retail media business is booming, as retailers provide access to first-party audiences and empower advertisers to connect with shoppers. But retailers…

3 Examples of Email Personalization That Drive Passionate Customer Loyalty

Building and sustaining deep customer loyalty is a big task that very often comes down to the little things. Too many brands…

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.