You’d be hard-pressed to find an industry that hasn’t been impacted by the COVID-19 pandemic. Retail was hit particularly hard, with non-essential brands forced to close doors and depend on their e-Commerce capabilities to stay afloat. Closely tied to these brick-and-mortar operations are the landlords and real estate companies that own these properties. They’re dealing with threats of vacancies, as well as ensuring their buildings are as safe as possible.
As a principal at Eastbanc, a prominent retail landlord in the Georgetown neighborhood of Washington DC, Philippe Lanier has been having a lot of conversations with retail partners. Through steady communication, Philippe and his tenants are determining the best way to navigate current realities and develop a forward-looking plan for success that revolves around serving shoppers in the best way possible. During this Retail Remix episode, he and host Alicia Esposito discuss:
- How the mall experience will evolve to be more localized and tech-enabled;
- Why collaboration is central to landlord and retailer success; and
- How the dynamics of these relationships, including lease agreements, will need to evolve moving forward.