Executive ViewPoints

The Future of Retail: BOPIS 2.0 and RFID Technology

Like many others, retail is currently in its most testing period, yet buy online, pick up in-store (BOPIS) is currently revolutionizing the…

The Benefits Of A Referral Program

Having a referral program is one of the most effective ways to get more customers down the sales funnel. A study found…

Transformation in Retail: Secondhand Marketplaces and the New Consumer

Success in retail depends on understanding and meeting the needs of shoppers. As we move into a second pandemic year marked by…

Returns Go Digital – How Can Retailers Keep Customers Coming Back?

Returns in the retail industry have always posed a challenge. A report from Statista estimated 2020 return delivery costs at $550 million,…

Payments in 2021: What Lies Ahead After the Digital Boom

It has been a year of momentous change for the payments industry. Previously, emerging trends have seen a massive acceleration as a…

How Variety in Payment Methods can Boost Conversion Rates

Ecommerce store owners are responsible for a variety of daily metrics to keep a pulse on their stores. Whether it’s reviewing their…

3 Keys to Enhance Your Online Customer Journey with AI

Gartner reported that COVID-19 has accelerated permanent changes in retail customer behavior. Companies that can’t deliver a seamless, personalized online experience risk…

Can Modern CRM be the Lifeline Retail is Looking for?

In a reversal of the traditional paradigm, today’s consumer expects brand loyalty to be reciprocal. They invest time as advocates of your…

Buy Now, Pay Later: Does it Work for your Online Retail Business?

Humans have been dynamically evolving the concept of loans and credit in commerce for hundreds of years — culminating in the explosion…

Putting the Customer First: Building a Profitable Online Presence

They say you can never go back. Nowhere is that more true than the retail market, which has seen a fundamental shift…

The Ethical Shopping Journey

One of my first jobs was at The Body Shop. It was the early 1990s, and the store was situated in a…

7 Questions Every Retailer Should be Asking Itself About Ecommerce and Shopper Loyalty

Continually mining and employing data is essential if retailers — and their brand partners — are going to meet shoppers’ expectations of…

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Executive ViewPoints

The Future of Retail: BOPIS 2.0 and RFID Technology

The Benefits Of A Referral Program

Transformation in Retail: Secondhand Marketplaces and the New Consumer

Returns Go Digital – How Can Retailers Keep Customers Coming Back?

Payments in 2021: What Lies Ahead After the Digital Boom

How Variety in Payment Methods can Boost Conversion Rates

3 Keys to Enhance Your Online Customer Journey with AI

Can Modern CRM be the Lifeline Retail is Looking for?

Buy Now, Pay Later: Does it Work for your Online Retail Business?

Putting the Customer First: Building a Profitable Online Presence

The Ethical Shopping Journey

7 Questions Every Retailer Should be Asking Itself About Ecommerce and Shopper Loyalty

Feature Your Byline

Transform Your Retail Workforce with Generative AI

Specialty Retail Under Siege: The Escalating Cyber Threat Landscape

Navigating Retail at 2025’s Halfway Point: What Omnichannel Retailers Need to Know

US Shopper Survey: What’s Killing Conversions for Enterprise Retailers

Taking the Pain Out of Customer Service: What Do Modern Retailers Need to Succeed?

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