1 month ago When Chatbots Make the Call, How Can Retailers Leverage Query-Based Commerce? Today’s consumers don’t start shopping with a list; they start with a question. “What should I buy for my teenage nephew who…
1 month ago How Smarter Restaurant Tech is Powering Loyalty even as Dining Frequency Declines As we enter 2026, restaurants are raising prices to offset inflation-driven costs just as diners are spending less. As guests question whether…
1 month ago Why Most Retail Apps Become Ghost Towns Engagement is the key driver of measurable growth in retail. Loyalty programs are no longer punch cards and stamps and have become…
1 month ago 5 Lessons the Fashion Industry can Take from the CSRD Global industries are feeling the added strain from increasingly stringent sustainability regulations. For fashion brands today, how a company reports its ESG…
1 month ago How to Turn Packaging into a Revenue Driver (Not just Another Cost) Most marketing teams treat packaging as someone else’s problem. You hand off specs to operations, they negotiate with suppliers and you move…
1 month ago Design Smarter, Source Faster: How AI is Closing Fashion’s Most Expensive Data Gap Walk into any product development or merchandising meeting and you will hear a familiar refrain: timelines are slipping and it feels harder…
2 months ago Escape the Aisle: Outgrowing the Category you Were Born Into Evolving a brand and outgrowing the category you were born into is never as simple as jumping on the latest trend. The…
2 months ago Beauty and Fashion in 2025: What Really Mattered and What Will Shape 2026 After a turbulent year for beauty and fashion, one truth stood out from the rest: Consumers have moved beyond the era of…
2 months ago New Spike in Lawsuits that Challenge Misleading Email Subject Lines Email marketing is an undeniably popular and effective way for retailers to reach their customers. Emails drive massive amounts of website traffic….
2 months ago The 1% Advantage: How Store Layouts Quietly Decide Who Wins in Retail A few months ago, I popped into a department store to grab a shirt for an event that night. Five minutes later,…
2 months ago California’s New AI Law Exposes the Real Compliance Problem Frontier AI companies have spent the last decade operating at full speed with very few guardrails. Regulations have long been rumored, but…
2 months ago From Collectible AR Cards to Blockchain Games: How to Revitalize Loyalty Programs Loyalty programs remain a powerful tool for businesses. According to last year’s Statista survey, a third of marketers believe their company earns…
The Next Era of AI: Combining Consumer, Associate and Workforce Management Tools for a Cohesive In-Store Experience
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