Executive ViewPoints

How Improving Markdowns Will Impact Your Most Important Supply Chain KPIs

Managing retail supply chains is complicated, heads-down work. Supply chain teams are often expected to meet ambitious KPI targets that are critical…

Retail’s Journey Toward Personalization

The COVID-19 pandemic exacerbated the many issues affecting brick-and-mortar stores: retailers large and small closed a record-breaking 12,200 stores in the U.S….

Data Privacy Concerns Usher in New Era of Hyper-Personalization

Privacy has always been a hot topic, but recently temperatures have been rising. From the Facebook Files to Netflix’s documentary The Social…

4 Ways Retailers Can Add Crypto Successfully

Many people in finance and retail considered 2021 the “year of the cryptocurrency.” In November, the mayor-elect of New York City, Eric…

The Future of Shopping: What to Expect in 2032

Over the last two years, the retail industry evolved faster than we could’ve imagined. Ecommerce, along with other digital channels, took center…

How Conversational AI Keeps Retailers Running Efficiently and Effectively

In January, at the height of the Omicron surge and in the midst of pandemic-driven supply chain woes, McKinsey & Company published…

Indirect Procurement: Fueling Innovation in Retail’s New Reality

These days it takes about everything businesses have just to get goods on shelves. Product inventories have fallen to historic lows. Goods…

How Visual Outfitting Helps Brands Create Inspiration at Scale

Livestreaming. Social commerce. Augmented reality. Those are just some of the emerging technologies that use inspiration and interactivity to capture the customer’s…

How to Build Product Pages That Convert

Online retail brands devote an incredible amount of time to the creation of a polished and attention-grabbing homepage. The splashy hero image,…

Ethical Commerce: How to Overcome 3 Top CSR Hurdles (With Examples)

When it comes to embracing ethical commerce and moving corporate social responsibility (CSR) strategies forward, Amazon Web Services (AWS) research shows that…