Executive ViewPoints

Follow this Five-Step Roadmap to Guide Your Company’s Personalization Program

Customer experience personalization is at a turning point. Consumers have come to expect personalized online experiences, but many companies still think of…

How 5G Will Power a New Retail Experience

The rollout of 5G has the potential to transform the retail industry by ushering in a new era of connectivity and experience….

Brands Must Become More Strategic in Times of Rising Customer Acquisition Costs

The dominance of online shopping has intensified competition between retailers, leading to increased CPC and advertising costs. According to a new report…

Best Practices for Custom Website Development for Ecommerce

Building an ecommerce website can be very profitable and fun. However, if you have no idea what design and functionality will keep…

What Digitization Means for Independent C-Stores

Doing business as a convenience retailer has always meant staying ingrained in the C-store space while simultaneously keeping pace with multiple other…

Will Inventory Challenges be the ‘Grinch’ That Steals This Holiday?

Since the early days of the COVID-19 crisis, consumers have experienced product shortages at their local retailers. Panic buying of household items…

The Labor Shortage: Is Your Brand Simply Surviving or Thinking About its Long-Term Impact?

First, it was the shutdowns. Then came the slow, staggered process of reopening. Now, most retail stores and restaurants are open again…

Finding Success in the Latest Must-Have Fulfillment Model: Curbside Pickup

Over the past 18 months, retailers have been working hard to figure out how they can continue to meet and exceed customer…

How to Upgrade Stale Customer Experiences

Customer experience and employee experience live in two different acronyms, CX and EX. That’s a problem. It means your organization is set…

Beyond Background Checks: Adding Identity Verification to Your Hiring Process to Better Address Fraud Risk

It’s no secret: The retail industry is in hiring mode. In addition to filling gaps left from the pandemic shutdown, retailers are…

Don’t let your DTC get in between you and your customers

Over the last few years, brands have been digitally transforming themselves to become more customer-centric. A big part of that effort has…

Opinion: How Experiments Influence Customer Decisions in a Digital-First World

As businesses aim to adapt and sharpen their skills in the digital-first world, they need new abilities to create business success. As…

Feature Your Byline

Submit an Executive ViewPoints.

Executive ViewPoints

Follow this Five-Step Roadmap to Guide Your Company’s Personalization Program

How 5G Will Power a New Retail Experience

Brands Must Become More Strategic in Times of Rising Customer Acquisition Costs

Best Practices for Custom Website Development for Ecommerce

What Digitization Means for Independent C-Stores

Will Inventory Challenges be the ‘Grinch’ That Steals This Holiday?

The Labor Shortage: Is Your Brand Simply Surviving or Thinking About its Long-Term Impact?

Finding Success in the Latest Must-Have Fulfillment Model: Curbside Pickup

How to Upgrade Stale Customer Experiences

Beyond Background Checks: Adding Identity Verification to Your Hiring Process to Better Address Fraud Risk

Don’t let your DTC get in between you and your customers

Opinion: How Experiments Influence Customer Decisions in a Digital-First World

Feature Your Byline

Taking the Pain Out of Customer Service: What Do Modern Retailers Need to Succeed?

2025 Benchmark Survey: How Retailers are Re-Affirming Brand Value Through the In-Store Experience

Hurdles to Healthy Eating: Jonesing for Junk Foods and Price Constraints

Turning Curiosity into Commitment: How Intent-Driven Personalization is Redefining Digital Marketing

The Advertiser Action Plan

Shoptalk 2025

SubSummit

Outdoor Retailer Summer & ODI

CommerceNext

FUTR North America

Uncovering What’s Next in Retail

Access The Media Kit

Interests:

Access Our Editorial Calendar