Retail Success Stories

How AI is Helping a Brooklyn Thrift Store Amp Up Both Sales and Environmental Impact

Nestled in a back parking lot of the industrial waterfront that lines Brooklyn’s Gowanus Canal is an absolutely fantastic thrift store of…

Why Gap Turned to Robots for an Unpopular Fulfillment Task — Unloading Boxes

Among the many tough jobs in a distribution center, unloading boxes from a trailer is one of the toughest. “There’s a higher…

WHY Brands Creative Exec: ‘Innovation is truly ingrained in our DNA’

Everyone says they support innovation, but at too many companies, that support doesn’t go much beyond mission statements and public relations. Organizations…

World Emblem Blunts Tariff Impacts with Manufacturing Shift to Dominican Republic

President Trump’s tariffs, and the uncertainty surrounding them, have caused many businesses to call a halt to major moves as they assess…

With Store Expansion on the Agenda, Princess Polly Doubles Down on its ‘Trendsetter’ Reputation

Princess Polly positions itself right in the center of the Gen Z zeitgeist, and its newest physical location also has surrounded itself…

How Macy’s is Elevating Emerging Designers Amid Talent Pipeline Challenges

The fashion industry faces a talent shortage that is leaving landmark centers for the sector (like Manhattan) struggling to maintain their prestigious…

Small Business, Big Ideas: Amid Historic Disruption in Off-Price, This Family-Owned Overstock Wholesaler is Reinventing the Game

This story is part of Retail TouchPoints’ ongoing “Small Business, Big Ideas” series, focusing on smaller retail brands that have found big…

How Localization is Helping CVS Position Itself as the Modern General Store

CVS is one of the largest retailers in the U.S. by store count, with more than 9,000 locations across the country. And…

Driving Impact with Creators: Inside Ogee’s Advertising Playbook

Ogee provides makeup and skincare products that are “safe for your skin, safe for the planet.” But while sustainability may be a…

Why Stitch Fix is Focusing on its Human Stylists When Everyone Else is Talking About AI

These days it seems everyone is an “AI company” — whether the goal is boosting SEO or sales or just general prestige,…

How LVMH is Nurturing the Next Generation of Luxury Leaders

It’s no secret that attracting and keeping retail talent is becoming ever more difficult. To tackle this challenge, luxury giant LVMH’s North…

Goodwill Industries: The Secret ‘Conduit’ for Textile Innovation and Circular Commerce

Goodwill Industries provides employment opportunities and training for people who need it most — individuals with disabilities or those navigating poverty and…

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Retail Success Stories

How AI is Helping a Brooklyn Thrift Store Amp Up Both Sales and Environmental Impact

Why Gap Turned to Robots for an Unpopular Fulfillment Task — Unloading Boxes

WHY Brands Creative Exec: ‘Innovation is truly ingrained in our DNA’

World Emblem Blunts Tariff Impacts with Manufacturing Shift to Dominican Republic

With Store Expansion on the Agenda, Princess Polly Doubles Down on its ‘Trendsetter’ Reputation

How Macy’s is Elevating Emerging Designers Amid Talent Pipeline Challenges

Small Business, Big Ideas: Amid Historic Disruption in Off-Price, This Family-Owned Overstock Wholesaler is Reinventing the Game

How Localization is Helping CVS Position Itself as the Modern General Store

Driving Impact with Creators: Inside Ogee’s Advertising Playbook

Why Stitch Fix is Focusing on its Human Stylists When Everyone Else is Talking About AI

How LVMH is Nurturing the Next Generation of Luxury Leaders

Goodwill Industries: The Secret ‘Conduit’ for Textile Innovation and Circular Commerce

Taking the Pain Out of Customer Service: What Do Modern Retailers Need to Succeed?

2025 Benchmark Survey: How Retailers are Re-Affirming Brand Value Through the In-Store Experience

Hurdles to Healthy Eating: Jonesing for Junk Foods and Price Constraints

Turning Curiosity into Commitment: How Intent-Driven Personalization is Redefining Digital Marketing

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