Special Reports

Transform Your Retail Workforce with Generative AI

Forward-thinking retailers like Target, Lowe’s and Starbucks are already leveraging generative AI to empower their workforce. With 24% of shoppers now using…

2025 Retail Trends & Predictions: Solving the New Value Equation

As consumers navigated economic uncertainty in 2024, their priorities and expectations evolved to center on value. However, industry players quickly learned that…

Making Connected TV an (Even More) Meaningful Part of the Advertising Mix

As connected TV (CTV)rapidly becomes the dominant method for consuming television, it also has become the fastest-growing ad channel in the U.S., accounting…

Unlock the Power of TV Streaming to Drive New Customers

U.S. consumers have a serious streaming habit; 99% of U.S. households subscribe to one or more streaming services,1 with over 40% of…

Rethinking Returns: How to Tackle the Inevitable

Returns are, unfortunately, a fact of retail life, particularly in the age of ecommerce. The National Retail Federation (NRF) reported that U.S….

The State of B2B Ecommerce: How Investments in CX and AI Are Driving Sector Growth

The B2B buying journey has historically been high-touch and highly complex. But the ease and personalization found with consumer-facing ecommerce sites, especially…

On the Verge: Embracing Gaming Communities to Drive Commerce

The fastest-growing segment of entertainment isn’t movies, TV or even short-form video — it’s gaming. In fact, more than one-third of the…

Driving Long-Term Loyalty with Post-Purchase Innovations

There’s no denying that consumers today expect more from the retail experience, and increasingly, that includes their experience with a brand even…

2024 Holiday Outlook: Expert Perspectives on Seasonal Spending

Ever-evolving consumer behaviors, wavering economic confidence and global uncertainty are just three of the many dynamics shaping commerce in 2024, so we…

Prime Day and Beyond: Why You Don’t Have to Sell on Amazon to Reap the Rewards of the Midsummer Sales Event

Prime Day’s impact has permeated the entire retail industry, with some now calling this the “midsummer sales period” to reflect the broader…

On-Site, Off-Site, In-Store: New Best Practices for the Evolved Retail Media Landscape

Even though Amazon has a huge first-mover advantage in retail media (and is expected to capture 77% of retail media spending this…

How AI is Helping Retailers Forecast Demand and Optimize Inventory Placement

Can AI give retailers and their supply chain partners the guidance they need to improve demand forecasts and inventory optimization? It’s already…

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.