Executive ViewPoints

Understanding and Fighting AI Bias

Retailers are adopting artificial intelligence almost twice as much as other industries. Once out of reach for everyone but the largest retailers,…

New Research: How the Delta Turning Point is Affecting Customer Sentiment and Retail Behavior

Retailers and marketers who were looking forward to a “more-normal” summer and back-to-school season in 2021 quickly realized that the pandemic rollercoaster…

Every Marketing Reel Needs a Hook — Automated Testing Sharpens It

Every year, retail brands miss out on potential revenue to the tune of $18 billion (according to Forrester research) thanks to abandoned…

Holiday Hiring: Strategies for Recruitment and Retention

The most wonderful time of the year is approaching. Yet, for many retailers, this holiday season is proving worrisome despite forecasts predicting…

6 Best Practices That’ll Have You Winning the Shoppable Video Market

Virtual reality and augmented reality shopping elements can be super intriguing, but that doesn’t mean they’ve made it into this year’s ecommerce…

Why Retailers Need Cloud-Native Payment Orchestration: 5 Tips to Flexible, Scalable, Customized Payment Infrastructure

Why is payment orchestration suddenly getting so much attention? The truth is, it’s not a new idea, but what is different is…

Why Modern Slavery Risks Should be Top of Mind Post-Pandemic

The pandemic has pushed global supply chains to the limit. Lockdowns and border closures triggered widespread delays, while material and labor shortages…

How Brands Large and Small are Leaning into the Amazon Effect to Compete

It’s no secret that Amazon is the ecommerce titan. According to a 2020 survey, over half of U.S. adults say they begin…

Your Grocery Store is Going Robotic, but Not Where You Think

In previous years, much of the activity around grocery stores and robotics involved front-of-store processes, where autonomous mobile robots (AMRs) moved up…

A Post-Pandemic World Requires Digital Innovation

While technology’s role in retail has been apparent for some time, the current post-pandemic ecommerce environment demands that retail incorporates innovative solutions…

Connecting CX and Marketing: How to Create Customer-Centric Experiences That Deliver Business Results

In every organization, marketing plays an important role in defining, socializing and managing the customer experience (CX). However, the relationship between the…

Smart Contactless Lockers are Helping Retailers’ Order Fulfillment Efforts

Smart lockers are the future of package delivery and package pickup for retailers. To understand why, we have to delve into the…

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Executive ViewPoints

Understanding and Fighting AI Bias

New Research: How the Delta Turning Point is Affecting Customer Sentiment and Retail Behavior

Every Marketing Reel Needs a Hook — Automated Testing Sharpens It

Holiday Hiring: Strategies for Recruitment and Retention

6 Best Practices That’ll Have You Winning the Shoppable Video Market

Why Retailers Need Cloud-Native Payment Orchestration: 5 Tips to Flexible, Scalable, Customized Payment Infrastructure

Why Modern Slavery Risks Should be Top of Mind Post-Pandemic

How Brands Large and Small are Leaning into the Amazon Effect to Compete

Your Grocery Store is Going Robotic, but Not Where You Think

A Post-Pandemic World Requires Digital Innovation

Connecting CX and Marketing: How to Create Customer-Centric Experiences That Deliver Business Results

Smart Contactless Lockers are Helping Retailers’ Order Fulfillment Efforts

Feature Your Byline

The Next Stage of Retail’s Digital Transformation: Omnichannel Experiences and More Agile Supply Chains

70% of Americans Use Chatbots Often When Shopping Online

Five Signs it’s Time to Start Using Fraud Software

Experiential Retail: A Post-Pandemic Guide

Four Ways COVID Transformed Retail Forever

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