Executive ViewPoints

10 Key Tips for Scaling Personalization in Retail

Fast-moving innovation is a tricky thing. What was a surprise-and-delight experience for customers two years ago is now an expectation. And when…

Stimulating Impulse Purchases When the Thrill is Gone

Impulse purchases are an important part of a consumer brand’s revenue growth management (RGM) strategy. A brand’s impulse strategy works in step…

The End of D2C as we Know it: Enter Direct-to-Retail

Every few decades, retail brands discover a new way to connect with consumers. The early 2000s saw the beginning of an online…

Preparing for a Very Generative AI Holiday Shopping Season

As retailers gear up for the 2023 holiday shopping season, predicted to be another big year, expect generative AI to influence consumer…

Information Overload: Don’t Let Self-Checkouts Become a Chokepoint

For retailers, self-checkout is something of a double-edged sword. There’s no doubt the technology can bring tremendous benefits, such as allowing more…

The INFORM Act Curbs Online Fraud, Poses Business and Tech Challenges

The INFORM (Integrity, Notification, and Fairness in Online Retail Marketplaces) Consumers Act, which went into effect in late June 2023, marks a…

Supporting a Workforce That Supports the Community

As high inflation continues to pose a challenge for the American consumer, research shows that two-thirds of Americans plan to still spend…

Strengthening Customer Loyalty in Today’s Market

The U.S. food retail industry comprises nearly 63,000 grocery stores and supermarkets, which amounted to $765.98 billion in sales in 2021. To…

How Enterprise Modernization and Artificial Intelligence are Charting a New Course for the Consumer Industry

The latest Consumer Price Index (CPI) data highlights a significant deceleration in inflation, now standing at half of last year’s peak. This…

3 Things You Need to Do Before Deciding on a Rebrand of Your Small Business

Rebranding can help refresh your image, communicate your value proposition and attract more customers. But costs can range from roughly $30,000 to…

Rebranding: How to Create Unique, Timeless Branding

There’s an important distinction between the terms “branding” and “visual identity.” A brand covers the whole ethos, philosophy and purpose of the…

Laying the Operational Foundation for Autonomous Stores

While autonomous stores and technological innovation are high on the retail agenda, the infrastructure and operational efforts that enable them aren’t often…

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Executive ViewPoints

10 Key Tips for Scaling Personalization in Retail

Stimulating Impulse Purchases When the Thrill is Gone

The End of D2C as we Know it: Enter Direct-to-Retail

Preparing for a Very Generative AI Holiday Shopping Season

Information Overload: Don’t Let Self-Checkouts Become a Chokepoint

The INFORM Act Curbs Online Fraud, Poses Business and Tech Challenges

Supporting a Workforce That Supports the Community

Strengthening Customer Loyalty in Today’s Market

How Enterprise Modernization and Artificial Intelligence are Charting a New Course for the Consumer Industry

3 Things You Need to Do Before Deciding on a Rebrand of Your Small Business

Rebranding: How to Create Unique, Timeless Branding

Laying the Operational Foundation for Autonomous Stores

Feature Your Byline

Taking the Pain Out of Customer Service: What Do Modern Retailers Need to Succeed?

2025 Benchmark Survey: How Retailers are Re-Affirming Brand Value Through the In-Store Experience

Hurdles to Healthy Eating: Jonesing for Junk Foods and Price Constraints

Turning Curiosity into Commitment: How Intent-Driven Personalization is Redefining Digital Marketing

The Advertiser Action Plan

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Uncovering What’s Next in Retail

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