Executive ViewPoints

The 2022 Wedding Season and Implications for Retailers

The 2022 wedding season is expected to be a record breaker, with an estimated 2.6 million weddings taking place. Now more than…

5 Things Brands Need to Know About the Gen Z Customer Experience (and Employee Experience)

If we were to sum up what brands need to know about Gen Z customer experiences preferences (and employee experience preferences) in a…

Harness the Power of BNPL to Build Stronger Brand Equity

In an increasingly competitive marketplace, retailers are now facing the challenge of capturing and maintaining market share and keeping their customers loyal….

A Metaverse Action Prep Plan for Brands

You’ve been reading about the metaverse, and you aren’t sure what to do about it yet. Is it too early? Is it…

Securing Retail Stores with AI-Powered Visual Gun Detection

Retail fatalities are on the rise, leaving store owners and patrons more vulnerable than ever before. In fact, according to the D&D…

Keeping Shelves Stocked During a Summer of Illness Uncertainty

Prior to the pandemic, summer was predictably a time of low illness, but overall trends as of this writing in the middle…

What Google Analytics 4 Means for Your Ecommerce Site

Earlier this spring, Google announced that its flagship analytics platform, Google Analytics, will be transitioning from Universal Analytics (UA) to Google Analytics…

Impulse: How Brands Can Enable Casual Commerce in Digital

Digital marketers today love to talk about the customer journey. While badly overused, this term conceals a hidden truth: journeys take a…

Ready to Elevate Your CX? Consider a Contact Center Upgrade to CCaaS

Just how much do people value a high-quality customer experience (CX) nowadays? According to research by PWC, consumers are willing to pay…

Inflation Pressure Tests Customer Loyalty, Spotlights Price

American consumers are right to feel like they can’t catch a break right now. Just as people were eagerly starting to put…

Closing the Billion-Dollar Gap in Returns Waste

Recommerce, the sale of secondhand merchandise, is a hot topic as consumers become more enthused about recycling goods rather than contributing to…

How Retail Workers Can Be Leveraged as Effective Brand Influencers

After two years of online browsing, consumers are eager to get out of the house and into the store. And as consumer…

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Executive ViewPoints

The 2022 Wedding Season and Implications for Retailers

5 Things Brands Need to Know About the Gen Z Customer Experience (and Employee Experience)

Harness the Power of BNPL to Build Stronger Brand Equity

A Metaverse Action Prep Plan for Brands

Securing Retail Stores with AI-Powered Visual Gun Detection

Keeping Shelves Stocked During a Summer of Illness Uncertainty

What Google Analytics 4 Means for Your Ecommerce Site

Impulse: How Brands Can Enable Casual Commerce in Digital

Ready to Elevate Your CX? Consider a Contact Center Upgrade to CCaaS

Inflation Pressure Tests Customer Loyalty, Spotlights Price

Closing the Billion-Dollar Gap in Returns Waste

How Retail Workers Can Be Leveraged as Effective Brand Influencers

Feature Your Byline

Taking the Pain Out of Customer Service: What Do Modern Retailers Need to Succeed?

2025 Benchmark Survey: How Retailers are Re-Affirming Brand Value Through the In-Store Experience

Hurdles to Healthy Eating: Jonesing for Junk Foods and Price Constraints

Turning Curiosity into Commitment: How Intent-Driven Personalization is Redefining Digital Marketing

The Advertiser Action Plan

Shoptalk 2025

SubSummit

Outdoor Retailer Summer & ODI

CommerceNext

FUTR North America

Uncovering What’s Next in Retail

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