Executive ViewPoints

How To Keep The Spark Alive In A Retail Gift Card Program

They say absence makes the heart grow fonder. With gift cards, however, “out of sight, out of mind” more often prevails. They’ve…

Integrating Business Intelligence Is Crucial

Retail organizations by nature are in a very competitive industry. Not only do they have to compete against direct and indirect competition,…

Personalizing The Retail Customer Experience With A Graph

Providing real-time product and service recommendations has become a “must-do” for online retailers. But the secret ingredient is one that you likely…

Data Revolution In Retail Driven By IoT, Big Data And Customer Segmentation

I had the pleasure of attending the National Retail Federation big show, NRF16, as well as the show in 2015. It was…

How Can Online Retailers Survive In The Age Of Amazon?

Online retailers have been trying to keep up with Amazon so they don’t become defunct — even grocery stores worry that Amazon…

Real-Time Contextual Marketing: Five Best Practices To Drive Retailer Success

Real-time contextual marketing — people are talking about it, but how can retailers leverage real-time content to be most successful with their…

KTC: The Secret Ingredient Of Starbucks’ Mobile Pay App Success

If there were an Academy Awards category forwinners in digital payments, Starbucks would definitely have an Oscar for its Mobile Pay App….

Managing Returns In A Complex Omnichannel Environment

Omnichannel has been a hot topic for the past few years in retail. That begs the question: When will retailers just achieve…

Resolved: I Will Stop Sending The Same Email To Everyone In 2016

We’ve all been hearing for years that we need to stop batching and blasting our emails. Yet, we know we don’t. Sending…

Big Data Goes Small (Business)

Corporate behemoths are no strangers to big data. Big box retailers like Walmart have been leaning on detailed analytics for some time…

The Daily Deal Fad Is Dying Out Whilst Couponing Is Thriving: Here’s Why

The daily deal craze that once dominated our email inboxes has now begun its demise. According to figures released by Experian, sites…

Going Contactless: Learning from Other Markets

If you are one of the 85% of merchants still working on your EMV acceptance plans, you may be considering accepting contactless…

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Executive ViewPoints

How To Keep The Spark Alive In A Retail Gift Card Program

Integrating Business Intelligence Is Crucial

Personalizing The Retail Customer Experience With A Graph

Data Revolution In Retail Driven By IoT, Big Data And Customer Segmentation

How Can Online Retailers Survive In The Age Of Amazon?

Real-Time Contextual Marketing: Five Best Practices To Drive Retailer Success

KTC: The Secret Ingredient Of Starbucks’ Mobile Pay App Success

Managing Returns In A Complex Omnichannel Environment

Resolved: I Will Stop Sending The Same Email To Everyone In 2016

Big Data Goes Small (Business)

The Daily Deal Fad Is Dying Out Whilst Couponing Is Thriving: Here’s Why

Going Contactless: Learning from Other Markets

Feature Your Byline

Recruiting the New Retail Workforce: Higher Wages are Just the Beginning

4 Core Tenets of Ecommerce Success in the Runup to Holiday 2021

Hit List: 5 Brands Augmenting Business Results with Augmented Reality

Brands are Branching Out from the Amazon Marketplace

Site Selection Playbook: Navigating a New Era for Brick-and-Mortar Retail

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