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Exclusive: The Top 10 Best-Performing Retail Ads from the First Half of 2025

FTC Cracks Down on False ‘Made in the USA Claims,’ Sends Warning Letters to Walmart, Amazon

Urban Outfitters Makes Students’ Dorm Dreams Come True with Help from HGTV

From Store #1 to Store #300, Warby Parker Keeps its Eyes on the Prize

Disney Doubles Down on Shoppable TV with ‘Virtual Concessions,’ Content-Based Ecommerce

NRF Sues to Block New York Law Requiring Algorithmic Pricing Disclosures

Executive ViewPoints

Retailers: Follow The Professional Sports Playbook To Improve In-Store Experience

The death of brick-and-mortar has been predicted for some time now, and it’s hard not to give in to the panic when…

Give The Gift Of Nostalgia This Christmas With E-Commerce Marketing

The holiday season is right upon us; as soon as Halloween passes, the floodgates open and customers are met with an ever-increasing…

How To Improve Your Small Business’s Black Friday Sales

When it comes to hot shopping days, it doesn’t get much hotter than Black Friday and Cyber Monday. Black Friday sales kick…

The Rise Of Omnichannel: Critical Benchmarks For ‘Click-And-Collect’ Success

Consumer demand for a multichannel shopping experience continues to mount. The ability to leverage physical stores through BOPIS (buy online, pick up…

4 Ways To Measure Customer Experience On Social Media

Pictured: (Left: Estelle Wienk, Right: Zoé Peri) By now, nearly all brands are interacting with customers on social media. The question is…

How Retailers Can Become Resilient To Costly Outages

Earlier this year, Target had a major database outage as a result of an error made during regular retail information system (RIS)…

Your Ultimate Guide To Guideshops

From brick-and-mortar to e-Commerce to omnichannel, retail is constantly reinventing itself in the face of ever-changing technology, trends and customer expectations. Today,…

Preparing Your Team For AI Adoption In Retail Pricing

Multitasking is a major skill that retail pricing managers need to have today — and maybe it shouldn’t be that way. Tasks…

Can Artificial Intelligence Solve The Returns And Overstock Crisis?

As the amount of online spending continues to grow, there is a subsequent spike in e-Commerce returns, resulting in more excess stock…

The Role Of The CDP In Personalization In Both Known And Anonymous Environments

For years, retailers have relied on various systems to store their shopper data and insights — from endpoint engagement systems to data…

Taking Advantage Of The Change Freezes This Year

Holiday season is a stress test of everything you have done to make the customer experience smooth and enjoyable. One of the…

Why Customer Data Is Your Most Important Holiday Gift

The holiday season represents anywhere from 20% to 30% of many businesses’ annual revenue. Much of that considerable spike comes from new…

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