Executive ViewPoints

Solving The Complexities Of Payment Management

One of the most important, yet often overlooked aspects of online retail is collecting payments. Right now, highly optimized sites support more…

Don’t Lose Out On Millennial Buying Power With A Bad Mobile App

By 2017, Millennials are set to become the generation with the strongest buying power in the U.S., with $200 billion burning a hole…

The Great Disconnect Between IT And Loss Prevention In Retail

One of the biggest and most costly problems for today’s retailers is shrink, or the loss of saleable goods. In the U.S.,…

In 2016, Mobile Will Make Or Break The Customer Experience

In 2016, retail store associates need to know their customers’ preferences to deliver the best service and experience that shoppers demand. Is…

6 Ways To Ride The Wave Of Shopper Marketing Renaissance

Over the past decade, the retail channel has been gaining importance in most brands’ go-to-market strategy. This is primarily due to three…

Amazon Is Not The Only Online Retailer Paving The Way For Price Optimization

Nearly every multichannel retailer wrestles with increasingly competitive and fast-moving markets, and implementing a dynamic, highly responsive pricing solution is critical to…

How To Gain Customer Loyalty In Retail Banking: Customer Experience 2.0

For the past several years the term ‘Customer loyalty’ has become a real trend in almost all spheres where business interacts with…

Overcoming Fear Of Digital Transformation

You’re already on the path of digital transformation if you have a well-constructed web site with a scalable product catalog to support…

Retailers, Heads Up: Google Just Invented The Mobile Browser

Self-driving cars? Hot-air balloon Internet-delivery? Alchemy-tech projects from Google X’s laboratory. Now, finally the Mountain View scientists launch a moonshot project that has immediate…

Retailers Are Missing The Boat On Retargeting, But They Don’t Have To

Digital ads today tend to follow us around the Internet. One minute you are casually browsing for a new laptop bag or…

Four Ways To Improve The Customer Experience In 2016

The customer experience has evolved into a major differentiator in today’s marketplace. Not only can it inaugurate customer loyalty and retention, but…