Industry Insights

Eatertainment Venues Must ‘Earn’ Customers’ Time with Community and Camaraderie

Eatertainment — a somewhat ungainly word describing everything from a bowling alley with a humble snack bar to immersive food-and-high-tech environments —…

Forrester Forecast: Online’s Share of U.S. Sales to Top 29% by 2029

Nearly three of every 10 purchases by American consumers will be made online by the end of this decade, according to projections…

Unlocking the Value of Fit Tech: Personalization and Recommendations

Nearly 15% of all retail sales were returned in 2023 — and 75% of consumers cited fit as the main reason. As…

Salesforce Forecast: Global Holiday Sales to Reach $1.19 Trillion, Up 2% YoY

Value-seeking consumers trading down, strategically waiting for discounts and choosing low-cost Chinese shopping apps will soften holiday sales growth to 2% year…

Extended Back-to-School Season Spotlights Need for Tactical Markdowns

As with many other retail sales “seasons,” formerly hard-and-fast dates about when back-to-school (BTS) selling starts — and perhaps more importantly, when…

In Retail Real Estate, Smaller Spaces See Big Demand

“Less is more” appears to be the new mantra for retailers and QSRs when it comes to square footage for their stores…

#RICE24: Where Authenticity and Vulnerability Took Center Stage

Retail industry events are typically designed to showcase the brands and executives that have it all figured out: they’ve conquered business challenges,…

#RICE24: For Rebecca Minkoff, ‘Nothing Beats Meeting Your Customer Face to Face’

Since Rebecca Minkoff began her entrepreneurial journey in the early 2000s, the number of ways for brands to listen to (and influence)…

#RICE24: On the Ground with In-Store Tech at Sephora, Reformation and Walgreens

There is no better way to find out what’s going on at retail than to actually visit stores, which is exactly what…

How Subscription Strategies can Supercharge Loyalty Programs

Loyalty programs are a common (and undeniably effective) tool for retailers to gather data and build customer lifetime value, but perhaps they’ve…

Primark President: ‘Our Business is Set Up for People to Grow Into’

Editor’s Note: As the Retail Innovation Conference & Expo (RICE) nears, we’re highlighting recent coverage of some of the speakers and companies that will…

New Cannabis Dispensary Modeled on Customer-Friendly Supermarkets

Many cannabis retailing sites call themselves “dispensaries,” a pharmaceutical-tinged word that connects to their role in selling medical marijuana. But Joyleaf, in…

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Industry Insights

Eatertainment Venues Must ‘Earn’ Customers’ Time with Community and Camaraderie

Forrester Forecast: Online’s Share of U.S. Sales to Top 29% by 2029

Unlocking the Value of Fit Tech: Personalization and Recommendations

Salesforce Forecast: Global Holiday Sales to Reach $1.19 Trillion, Up 2% YoY

Extended Back-to-School Season Spotlights Need for Tactical Markdowns

In Retail Real Estate, Smaller Spaces See Big Demand

#RICE24: Where Authenticity and Vulnerability Took Center Stage

#RICE24: For Rebecca Minkoff, ‘Nothing Beats Meeting Your Customer Face to Face’

#RICE24: On the Ground with In-Store Tech at Sephora, Reformation and Walgreens

How Subscription Strategies can Supercharge Loyalty Programs

Primark President: ‘Our Business is Set Up for People to Grow Into’

New Cannabis Dispensary Modeled on Customer-Friendly Supermarkets

Taking the Pain Out of Customer Service: What Do Modern Retailers Need to Succeed?

2025 Benchmark Survey: How Retailers are Re-Affirming Brand Value Through the In-Store Experience

Hurdles to Healthy Eating: Jonesing for Junk Foods and Price Constraints

Turning Curiosity into Commitment: How Intent-Driven Personalization is Redefining Digital Marketing

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