With customer engagement demands continuing to accelerate, Fujitsu has launched a variety of new solutions to deliver omnichannel functionalities, faster POS checkouts and expanded self-service capabilities. These new technologies include:
- Fujitsu Impulse, a self-service unit designed for a small store environment;
- Fujitsu Fresco, a POS selling application for grocers to boost productivity in stores, operations and IT groups;
- Fujitsu U-Scan 6.0, the latest software to speed up the self-checkout process and optimize security; and
- Retail Wearables, a patent-pending wearable solution from Fujitsu and Microsoft designed to keep staff connected with management and customers.
Fujitsu also addressed concerns around a lack of actionable shopper engagement intelligence in e-Commerce with its cloud-based Retail Engagement Analytics solution. This solution integrates with POS and key retail information systems to allow retailers to detect, connect and engage with customers.
“In the online world, much is known about shopper behavior. In the store-centric world, where 90% of all sales still take place, most retailers have no credible source for accurate, location-based shopper intelligence,” said Marc Janssens, Executive VP of Retail at Fujitsu America, Inc. in a statement. “With brick-and-mortar stores continuing to be the epicenter of retail, Fujitsu is dedicated to developing and deploying the latest innovations for a completely integrated solution that improves the consumer experience while driving sales.”
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In addition, Fujitsu has expanded its partnership with Cisco Systems, enabling Fujitsu to resell, distribute and support Cisco solutions, including Connected Mobile Experiences, Unified Retail Platform and Digital Media Suite.
