Old Navy has partnered with Radar, a solution combining RFID, AI and computer vision technology designed to track and locate in-store inventory in real time and with a high level of accuracy. Old Navy plans to do a phased rollout of the technology following pilots in select stores, part of parent company Gap Inc.’s broader digital transformation efforts.
“With Radar’s always-on RFID technology, we will look to transform our stores into truly connected spaces, starting with Old Navy,” said Sven Gerjets, CTO at Gap in a statement. “Continuous product tracking can help us optimize inventory replenishment, improve customer and team member experiences, and give us more real-time insights that can support product design and innovation.”
The solution is designed to empower associates with greater inventory visibility in each store. As a result, they can not only serve in-store customers better, but also replenish items on the store floor and fulfill omnichannel orders more quickly and easily.
“We will provide store teams with ecommerce-level inventory and product insights, enabling them to manage physical stores with the same precision as their online operations,” said Spencer Hewett, Founder and CEO of Radar in a statement. “This will help them optimize operations and ensure customers find what they want, when and where they need it.”
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