How Brands Can Pivot To Meet Digital Demands
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Digital In The Age Of COVID-19
In the age of COVID-19 there is a need to look to near real-time consumer…
Is COVID-19 Rewriting The Rules For Retail Personalization?
COVID-19 means retailers must go back to basics in many areas, including their personalization efforts,…
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The Opportunity For Change
For the past six months, the consumer-packaged goods (CPG) industry has been turned on its head because of…
Executive Viewpoints July 16Three Requirements For Successful Retailers Post-Pandemic
The global pandemic has accelerated the pace of change for the retail industry at a rate we have…
Executive Viewpoints July 7COVID-19 Exposes Which Brands Have Been Slow To Embrace E-Commerce
After safer-at-home mandates and social distancing protocols forced many brick-and-mortar retailers to shut their doors, consumers have redirected…
Executive Viewpoints June 26Survey: Why Companies Must Upgrade CX Basics To Tap Surging Online Sales
Even though connecting with customers digitally has become critical since consumers and B2B buyers shifted more purchasing online…
Features June 11As Contactless Payment Use Grows, Here’s What Consumers Need To Know About Fraud Prevention
Touch-free “contactless” payments in stores and at vending machines are gaining popularity with U.S. shoppers and retailers during…
Executive Viewpoints June 8IAB CEO Randall Rothenberg: COVID-19 Has Accelerated ‘Storeless Discovery’
There have been plenty of “new realities” retail brands have had to adjust to over the past few…
Features June 1How Fashion Retailers Can Retain New E-Commerce Customers Past The Pandemic
Fashion retailers were hit hard by the COVID-19 outbreak, but the industry may have found a silver lining:…
Features May 29How Retailers Can Fight Fraud During COVID-19
The COVID-19 pandemic has led to an onslaught of new challenges for retailers. Many have had to close…
Executive Viewpoints May 287 E-Commerce Design Trends Set To Dominate 2020
With most of us social distancing at home and all but essential brick-and-mortar stores closed, online shopping is…
Executive Viewpoints May 26After Coronavirus, E-Commerce Will Reign Supreme
The retail industry has been one of the hardest hit by the COVID-19 pandemic, with overall sales falling…
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