Store Operations
The New Rules Of Store Design: A Safety-Driven Approach To Experience
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Inside The Mind Of The New Global Consumer
Since March, GlobalWebIndex has surveyed consumers worldwide around their thoughts, feelings, and fears around COVID-19.…
What Will Retail Innovation Look Like After COVID-19?
Innovation has always been critical for retailers’ progress, but COVID-19 is redefining what successful innovation…
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How The COVID-19 Crisis Impacts The Employee-Customer Relationship And How To Keep It Strong
For decades, the ‘Service-Profit Chain’ concept that engaged employees led to satisfied customers and ultimately, greater profitability, has…
Executive Viewpoints July 6
Three Steps To Safely And Legally Reopen Stores
As retailers reopen stores, many face tough questions about how to spend their limited resources. One of the…
Features June 22
How Robots Can Help Retail Operate Safely Again
Before COVID-19, the brick-and-mortar shopping differentiator for the consumer was the in-person experience: They could try on the…
Executive Viewpoints June 15
Keep It Clean: How Retailers Can Leverage UV-C Technology To Sanitize During COVID-19 Crisis
For most retailers, 2020 isn’t the year where stocking the latest electronic gadget, newest fashion from the runway…
Executive Viewpoints June 15
Facilities Management CEO: ‘Cleanliness Will Be Looked At In An Entirely Different Lens’
It’s long been a retail “business basic” to keep stores clean, both for purposes of hygiene and to…
Features June 12
Your Frontline Will Make Or Break Your Retail Restoration Plan
It has never been harder to be a frontline employee. Associates have to take extra precautions to protect…
Executive Viewpoints June 9
4 Things Every Retailer Should Be Considering Right Now
There’s no “right” way to handle COVID-19. It didn’t come with an instruction manual. Most retailers are (understandably)…
Executive Viewpoints May 21
Preparing And Protecting Frontline Teams And Customers For Holiday 2020 Under COVID-19
Overnight, the world’s frontline workers in essential retail emerged as the heroes they are during the COVID-19 pandemic,…
Executive Viewpoints May 21
Frequent Communication, Proactive Planning Help Big Lots Keep Up With COVID-19
View this webinar on-demand: This webinar is a featured conversation in our Retail Reset Hub, a virtual forum…
Features May 18
Unemployment Increase: Good For Workers, Bad For Business?
Will the unemployment stimulus motivate workers to stay home, preventing businesses from gearing up to reopen effectively? It’s…
Features May 13Featured
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