Retail Remix

Retail Remix

The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Bi-monthly, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.

Latest Episodes

Episode 07
Featuring: Steve Dennis, SageBerry Consulting
Retail executive. Keynote speaker. Consultant. Author. Steve Dennis has an expansive history, and undeniable passion, for retail. Over the past 30 years, he has kept a pulse on where the industry is going, and has provided invaluable guidance to help organizations respond. New developments surrounding the novel coronavirus have forced retailers…
Bonus Episode 04
Featuring: Alicia Esposito, Adam Blair, & Glenn Taylor of Retail TouchPoints
News and updates surrounding the novel coronavirus are emerging daily, if not hourly. Retailers are scrambling to adapt and respond, whether it be in the form of new hours, alternative fulfillment offerings, enhanced safety policies or furloughs. Other brands, especially those in apparel, cosmetics and other non-essential categories, are…
Episode 06
Featuring: Ken Wincko, Barnes & Noble College
All brands are adapting their experience strategies to Gen Z in order to capture more wallet share. For Barnes & Noble College, it’s imperative for survival. That’s why Ken Wincko, VP of Marketing, is focusing on creating digital strategies that help college students feel more connected to their communities. During this…
Episode 05
Featuring: Christine Currence, Badgley Mischka
With a rich history in licensing, Christine Currence has reached a new milestone in her career: president and owner of Badgley Mischka. Now, she’s helping the brand navigate this exciting, albeit volatile, time in fashion. The advent of social media has eliminated the exclusivity in luxury, with consumers demanding more access, more…
Episode 04
Featuring: Alicia Esposito, Adam Blair, & Glenn Taylor of Retail TouchPoints
News and developments surrounding COVID-19 are being released at a rapid pace. The Retail TouchPointseditorial team has been working diligently to update readers on new guidelines, store closures and realities surrounding supply chain, logistics, e-Commerce experience and more. However, these updates have been coming so quickly that the team has…
Bonus Episode 03
Featuring: Christine Currence, Badgley Mischka
As the president and owner of Badgley Mischka, Christine Currence is tasked with helping her business partners (including Mark Badgley and James Mischka) keep pace with new consumer trends and engagement imperatives. When she’s not, she’s a shopper…just like us. During this installment of Rapid Fire Retail, we learn her preferences and…
Episode 03
Featuring: Melissa Gonzalez, Lion’esque Group
Melissa Gonzalez, Founder and CEO of the Lion’esque Group, has been one of the driving forces in the era of experiential retail. One of the first experts to delve into the pop-up paradigm (hence her book of the same name), Melissa has worked with countless brands to help them reimagine…
Episode 01
Featuring: Jason Woosley of Adobe & Alicia Esposito of Retail TouchPoints
If the 2019 holiday season taught us anything, it’s that digital commerce, and specifically mobile commerce, has reached a whole new level of adoption. As a result, retailers must always be thinking of how their brand experiences render to smartphone screens. Jason Woosley, Vice President, Commerce Product & Platform at…

New episodes released bi-monthly on Monday mornings.

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