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Retail Remix
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Retail Remix Podcast

The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.

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Latest Episodes

Episode 250
Featuring: Tina Blake, Creative Director and SVP of Design, Merchandising and Brand Image, True Religion 
True Religion is back — and it’s not just about nostalgia. In this episode of Retail Remix, host Nicole Silberstein sits down with Tina Blake, Creative Director at True Religion to explore the brand’s impressive comeback with Gen Z.  Tina shares her approach to evolving True Religion’s design language,…
Episode 248
Featuring: Kimberly Shenk, Co-founder and CEO of Novi Connect
This episode is brought to you by BigCommerce  In today’s market, trust isn’t just a differentiator — it’s a requirement. But proving your brand lives up to its claims? That’s where things get complicated.  In this episode of Retail Remix, host Nicole Silberstein sits down with Kimberly Shenk, Co-founder…
Episode 246
Featuring: James May, Industry Executive for Food & Beverage Sector, and Barry Thomas, Senior Retail Leader, Kantar
This episode is brought to you by BigCommerce  What does it take to become a household name — and why does it matter?  In this episode of Retail Remix, host Nicole Silberstein is joined by James May and Barry Thomas from global data and analytics firm Kantar to unpack…
Episode 245
Featuring: Rathna Sharad, CEO & Founder, FlavorCloud
This episode is brought to you by BigCommerce  With tariffs dominating headlines and reshaping global retail strategy, brands are navigating one of the most complex trade landscapes in recent memory.  In this episode of Retail Remix, host Nicole Silberstein is joined by Rathna Sharad, CEO and Founder of cross-border…
Episode 244
Featuring: Sarah Crockett, Global Chief Marketing Officer at DSW
This episode is brought to you by BigCommerce  As the retail marketing playbook continues to evolve, staying relevant takes more than just keeping up — it means rethinking how and where you engage your audience.  In this episode of Retail Remix, host Nicole Silberstein sits down with Sarah Crockett,…
Episode 243
Featuring: Melissa Minkow, Global Director of Retail Strategy at CI&T
This episode is brought to you by BigCommerce  The retail industry has already packed a decade’s worth of disruption into just the first few months of 2025. From bankruptcies and tariffs to shifting consumer behaviors and market volatility, staying ahead of the curve is more challenging — and more…
Episode 242
Featuring: Frank Dudley, Northwestern Universit Rodney Mason, LTK
More than 50% of brands plan to increase budget spend on creators in 2025. While brand execs across categories agree that creators help boost awareness and product consideration, their tactical goals and priorities vary.   During this episode of Retail Remix, Rodney Mason of LTK and Frank Dudley of…
Episode 241
Featuring: Amina Pasha, Chief Marketing Officer, Thrive Market
Amina Pasha has been in the CPG space for more than 20 years. While a good portion of that time was with P&G, her career went into new, exciting territory when she joined The Honest Company, a challenger brand that, from the beginning, doubled down on its mission and…
Episode 240
Featuring: Casper Rasmussen, Group SVP – Technology, Valtech and President of MACH Alliance | Kyle Barz, Senior Director – Enterprise Architecture, Mars, Inc.
Mars, Inc. has embarked on a digital transformation that encompasses ecommerce experience and in-store activation. Throughout this journey, which began with the M&M’S brand, the company has successfully embraced experience innovation that has composable technology and agile processes at the center of it all. During this episode of Retail…
Episode 239
Featuring: Jim Lyski, EVP and Chief Growth & Strategy Officer, CarMax
You may think shopping online for a car (especially a used car) is overwhelming, even frustrating. But Jim Lyski is trying to change that.   As EVP and Chief Growth & Strategy Officer for CarMax, Jim has helped drive the company’s AI efforts, which span various touch points and all…

New episodes released weekly on Monday mornings.

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