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2016 Technology Preview: Exclusive Predictions From 21 Retail Executives

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For the fourth year, Retail TouchPoints asked leading industry executives to share their perspectives on the next 12 months. This year, we asked 20 retail experts to answer one key question:

Which technology trend will impact the retail industry most significantly in 2016 (and why)?

The result is our 2016 Technology Preview, drawing on the insights and extensive expertise represented by these contributors. The predictions they share explore the latest trends and ideas in 10 compelling retail technology categories:

  • Big Data/Analytics
  • Customer Experience
  • Digital Innovation
  • Inventory Management
  • IT Infrastructure
  • Mobile and Social
  • Omnichannel
  • Payment/POS/Security
  • Personalization
  • Workforce Management

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