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2019 Technology Preview: Exclusive Tech Forecast From 13 Industry Experts

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For the seventh annual Retail TouchPoints Technology Preview, 13 leading industry experts forecast the most important retail technologies and trends for 2019. The contributors shared their insights in six high-profile areas:

  • Omnichannel/Unified Commerce;
  • AI/machine learning;
  • Personalization;
  • Mobile innovations;
  • Location-Based Technology; and
  • Customer Experience Strategies.

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