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What do consumers find most stressful about holiday shopping? What are they expecting from retailers this season? These are just two of many questions Veho answered with a recent survey of 1,000 U.S. consumers. The findings reveal that ecommerce will (unsurprisingly) be key as customers cross off their holiday shopping lists. As a result, delivery speed and seamless returns are going to be major drivers of customer satisfaction and loyalty.
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Q1 is a pivotal time for retail, with experts analyzing holiday sales and forecasting trends. View the full lineup of the Retail Trendcaster video series for insights on consumer spending, AI, personalization, social commerce, and more—helping you focus on what truly matters in 2025.
