With annual ecommerce sales expected to reach $1.7 trillion by the end 2027 and 75% of consumers shopping online at least once a month, nailing the experience for your online customers has never been more important.
But that can be harder said than done. After all, ecommerce is convenient, but not known for high-touch consumer interactions like those that can happen in stores. Brands that focus on the post-purchase experience, for example by leveraging the “unboxing” moment with personalized touches and fun surprises, can create memorable experiences that just might translate into loyal customers. Find out how in this infographic from this custom label manufacturer.
