Driving Customer Engagement And Loyalty With Social Clienteling

Consumers are in the driver’s seat and there is a social divide between their social media experience and retailers’ social media participation. Retailers need to be present and engaged with consumers and deliver a consistent message across all channels. By eliminating traditional clienteling, which is static, and implementing social clienteling, retailers will have a real-time dynamic view of the customer, shaped by all channels, including social media and mobile technology.

To learn more about capturing and retaining the best customers, complete the form below to download the E-book: Driving Customer Engagement And Loyalty With Social Clienteling.

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