Retailers have scrambled to implement new curbside offerings, literally by any means necessary. However, retailers that have reopened indicate that curbside may stick around as a meaningful part of shopper expectations — long after the threat of the virus has passed.
Join Retail TouchPoints’ Alicia Esposito and Aptos’ Dave Bruno as they discuss:
- Case studies of successful curbside pickup;
- Lessons and best practices from COVID-19 use cases;
- Trends that will emerge and evolve curbside offerings; and
- How to prepare systems and processes to serve customers well.