In this report, 1,000 retail employees (frontline workers and corporate) and 4,000 shoppers in four countries were surveyed on communication, collaboration and engagement.
If you’re interested in learning more about enabling seamless shopper and employee experiences within the retail industry, download the full report now!
You’ll gain access to key findings in areas including:
- Shopper and retail worker communication;
- Communication disruptions and solutions; and
- Automation perceptions and benefits.