As frontline, essential retail employees continue to face occupational challenges due to COVID-19, the importance of digital enablement is more apparent than ever.
This report takes an in-depth look at the digital enablement trend for frontline retail employees, with an emphasis on grocery retail. Using real-world examples, it reveals how digital enablement can help retailers build a more productive, empowered frontline workforce.
This report will help you:
- Digitize paper-based processes and save thousands on printing costs;
- Centralize information and save employees at least three hours each week; and
- Empower associates to deliver a better customer experience that boosts revenue and instills customer loyalty.