Security In An Omnichannel World

RTP-NL-IG-7-8-2014

Most consumers (87%) expect brands to work harder to create a seamless customer experience, according to Zendesk research.

Because retailers are focusing more on the customer-facing experience, security is falling by the wayside. As a result, 25% of all companies experienced a significant breach over the past 12 months, according to Forrester.

This infographic, courtesy of Ping Identity, outlines the state of customer security in an omnichannel world.

Most consumers (87%) expect brands to work harder to create a seamless customer experience, according to Zendesk research.

Because retailers are focusing more on the customer-facing experience, security is falling by the wayside. As a result, 25% of all companies experienced a significant breach over the past 12 months, according to Forrester.

This infographic, courtesy of Ping Identity, outlines the state of customer security in an omnichannel world.

 IG Ping Identity 070814

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