Survey Report: What Do Retailers Get When They Invest In Enabling Their Frontline Workforce?

Although many retailers resist the costs involved in arming frontline associates with modern workforce enablement technology, the benefits are compelling, including:

  • 11% increase to the bottom line for retailers that move from laggard to leader status;
  • 26% improvement in employee retention; and
  • 6.5% higher customer satisfaction.

Access the findings and analysis from a study that explores how retailers in the U.S. and Europe are investing in enabling their workforces to increase sales, boost productivity and delight customers.


Access The Media Kit

Interests:

Access Our Editorial Calendar




If you are downloading this on behalf of a client, please provide the company name and website information below: