Advertisement

The Future of CX: Trends and Predictions for Customer Engagement

Share on linkedin
Share on twitter
Share on facebook
Share on reddit
Share on email

Consumer expectations are changing on a dime — and it’s only getting faster, with digital interactions set to grow 40% in 2021. This on-demand webinar explores the current state of digital customer engagement, and where CX experts see it going in a post-pandemic world.

Watch and learn about how:

  • Brick-and-mortar retailers such as The Dufresne Group are going digital and the return on investment gains;
  • Major airlines and banks are getting personal from afar and how retailers can adopt their successful approaches; and
  • Companies are innovating digital transformation efforts and why it’s a strategy every retailer — both online and brick-and-mortar — needs to prioritize.

View Now

By submitting this form I allow my information to be shared with Acquire and consent to communications from Retail TouchPoints and Acquire. Review our privacy policy for more information.

View Now

By submitting this form I allow my information to be shared with Acquire and consent to communications from Retail TouchPoints and Acquire. Review our privacy policy for more information.

Thank you!

Click below to access this resource.

A Digital Experience To Help You Find Your Next Big Idea

Continue by subscribing to Retail ThinkTank to get some hot takes on the latest retail trends. You’ll have access to articles, podcasts, videos and so much more.

As a Retail TouchPoints subscriber, you get free access to Retail ThinkTank, a hub with hot takes on the latest retail trends. Confirm you access below by entering your email and clicking the “Get Access” button.

By clicking the button above, you agree to allow us to share your information with the speakers and partners of the Retail ThinkTank. Please read our Privacy Policy and our Terms Of Use for more information on our policies.

Access The Media Kit

Interests:

Access Our Editorial Calendar




If you are downloading this on behalf of a client, please provide the company name and website information below: