E-books

The Great Pivot: 5 Ways Retailers Can Adapt and Grow Their Businesses

Retailers experienced an era like no other when COVID-19 spread worldwide. Shopping switched from in-store to online nearly overnight. The supply chain…

Future Proof Your Business with Flexible Ecommerce: The Competitive Advantage of Open SaaS

Business agility is key to staying ahead of the competition in today’s constantly evolving retail landscape. Flexible ecommerce technology can give you…

Fast, Flexible, Cost-Effective Ecommerce: Real-World Examples of How B2C and B2B Companies Have Overcome 6 Common Pain Points

Ecommerce has been growing rapidly for years, and COVID-19 accelerated that growth dramatically. That is true whether you are a retailer selling…

Retail Investment Playbook: Strategic Moves for the New Ecommerce Landscape

Sky-high consumer expectations and incredible demand for online order fulfillment have retailers turning their attention to strategic investments in ecommerce. To better…

Industries in Transition: A Framework for Data-centric Innovations in Retail

To keep pace with changing customer behaviors and an increasingly competitive landscape, retailers need to harness the power of their data. Though…

How Does Today’s Consumer Engage and Purchase?

This report is based on a census-balanced survey of more than 2,000 U.S. consumers. A PYMNTS and Toshiba collaboration, this piece examines…

The Customer Experience (CX) Revolution in Retail

If you talk to any CX leader, they’ll say that delivering a great customer experience has never been more challenging — or…

The Changing Role of Store Associates and Customer Service Agents

Whether online or in stores, your consumers still rely on service agents, associates and product experts to make the best decisions. But…

The Ultimate Guide to Loyalty Management

Even the smallest increase in customer loyalty can have a significant impact on business results. Here’s the proof: a loyalty increase of…

Retail Technology and the CX Question

The retail industry was making slow-but-steady progress toward mobile becoming a dominant — if not the dominant — digital commerce mode. Experts…

Easing Shopper Uncertainty & Reinforcing Brand Value with Video-Powered Experiences

Select Blinds is a fast-growing internet retailer that prides itself on offering a vast array of easy self-install blinds that meet the…

The 5 Criteria That Will Make or Break Your AR Commerce Success

The center of retail has shifted, and more shoppers than ever are turning to the web to buy everything from groceries to galoshes…

E-books

The Great Pivot: 5 Ways Retailers Can Adapt and Grow Their Businesses

Future Proof Your Business with Flexible Ecommerce: The Competitive Advantage of Open SaaS

Fast, Flexible, Cost-Effective Ecommerce: Real-World Examples of How B2C and B2B Companies Have Overcome 6 Common Pain Points

Retail Investment Playbook: Strategic Moves for the New Ecommerce Landscape

Industries in Transition: A Framework for Data-centric Innovations in Retail

How Does Today’s Consumer Engage and Purchase?

The Customer Experience (CX) Revolution in Retail

The Changing Role of Store Associates and Customer Service Agents

The Ultimate Guide to Loyalty Management

Retail Technology and the CX Question

Easing Shopper Uncertainty & Reinforcing Brand Value with Video-Powered Experiences

The 5 Criteria That Will Make or Break Your AR Commerce Success

The Great Pivot: 5 Ways Retailers Can Adapt and Grow Their Businesses

How to Measure Meaningful Comps in the Post-COVID Retail World

40% of Consumers Seeking More Healthy Food Options at Grocery Stores

Managing the Complex Requirements of Your Quote-to-Cash Tech Stack

Ten-Day Business Transformation: Panera Bread’s Covid Restart

NRF Retail Converge 2021

retailX 2021

NRF NXT 2021

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