E-books

11 Ways Retailers Are Using Appointment Scheduling To Drive Customer Engagement And Loyalty

Executives know that to thrive in the new world of retail, their brands must focus on creating memorable, personalized experiences that go…

State Of Frontline Employee Workplace Training In Retail

Training frontline retail associates not only enhances customer service; it also can help improve employee engagement and lower turnover. A new study…

Clicks-To-Bricks Playbook: 5 Ways To Transform Digital Shoppers Into Loyal, High-Value Store Traffic

Although the number of store closures this year already far surpasses 2018’s total, many brands are taking the opportunity to open new…

The Ultimate Guide To Advanced Amazon Advertising

Success on Amazon depends on many factors. You need unique products, dynamic pricing, great reviews and quick fulfillment options, just to name…

2019 B2C E-Commerce Benchmark Report

With more than 60% of consumers shopping online at least once a month, retailers and brands must constantly evaluate which devices and…

Getting Real About ERP: 5 Ways It Supports Retail Innovation

Retailers’ inability to optimize customer experiences stems from two core issues: a lack of real-time, 360-degree insights and an inability to respond…

New Business Models In A New Global Landscape: Challenge Or Opportunity?

Competing in a global retail landscape involves much more than just accounting for language, currency and other obvious differences in each country….

Why E‐Commerce And Charitable Giving Are On A Parallel Path Forward

Forward-thinking companies have moved beyond discussions about building out e-Commerce capabilities to focus on optimizing the online experience to reassert leadership in…

Creating An Integrated Strategy For B2B Commerce

By integrating key solutions into their unified commerce platform, B2B merchants can manage mission-critical operational elements quickly and cost-effectively. The deployment of…

6 Data-Driven Lessons For Retailers From Black Friday And Cyber Monday

Take a deep dive into data from Black Friday and Cyber Monday 2018 to see how consumers are shopping and financing their…

7 Best Practices For Selling On E-Commerce Marketplaces

To sell more online, you must have a marketplace presence. The days of just listing on modern marketplaces are long gone. There…

Pricing For Marketplaces: The Definitive Guide

With millions of sellers and billions of products to compete with on Amazon alone, it can be easy to get buried in…

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