- 2 days ago
Americans are increasingly willing to take actions that reflect their beliefs, including which companies they buy from and what they purchase. Almost…
Infographics
- 1 week ago
Customer data is the cornerstone of the e-Commerce experience: 60% of shoppers visit a site up to four times before making a…
- 2 weeks ago
U.S. consumers have been significantly more experimental in their e-Commerce buying during the pandemic than online shoppers in the UK. While more…
- 3 weeks ago
Despite the dramatic gains mobile commerce has made in recent years, the average desktop device conversion rate of 3.9% is still more…
- 1 month ago
Whether they have been operating throughout the pandemic as essential retailers or non-essential retailers in the process of reopening stores, the vast…
- 1 month ago
AI-powered chatbots are quickly becoming a normal part of retail: they are projected to be part of one in four customer service…
- 1 month ago
COVID-19 has created new opportunities for an old type of marketing: direct mail. More than one-third (37%) of shoppers are more excited…
- 2 months ago
Consumers’ appetite for online grocery delivery during the COVID-19 shutdowns hasn’t always been matched by retailers’ ability to deliver, according to a…
- 2 months ago
Personalization is a critical component of retail marketing and customer engagement, but it’s challenging to execute well even at the best of…
- 2 months ago
Nearly half (47%) of consumers stepped up their online shopping in the early days of the COVID-19 shutdown, but 39% were unable…
- 2 months ago
Online shopping sites with subscription programs have seen a 40% increase in new enrollments as a result of COVID-19. The vertical with…
- 3 months ago
More than one-third (34%) of U.S. shoppers are adding new brands to their consideration set during the coronavirus pandemic, with 24% adding…
Advertisement
Resources
Advertisement
Upcoming Events