Infographics

The State Of Mobile In 2015

By the end of 2015, there will be more than two billion smartphone users worldwide. To better connect and engage with these…

Retail’s Next Frontier

The majority of buying decisions still are made in-store. However, there are a variety of ways retailers and grocers can embrace digital…

The Great Customer Experience Divide

There is a clear disconnect between retailers’ strategies and shoppers’ expectations. For example, 69% of retailers say they offer a superior online…

Why Surprise And Delight Matters

Because consumers have access to such a variety of deals, offers and brand options, it is becoming increasingly challenging to engage them…

Top E-Gifting Trends From End-Of-Year 2014

More consumers are relying on the web to purchase gifts and have them delivered directly to family and friends. Overall, women send…

EMV Chip Cards: The Future Of Payments

Approximately 2.37 billion chip cards have been issued worldwide, helping countries create more secure payment experiences for consumers. Countries that accept EMV…

Top 10 Countries With Best Customer Service

Customer service and experience are having more impact on overall sales and loyalty. In fact, 86% of shoppers say they are willing…

The Data Dividend For Retail

Retailers that take advantage of their data have the potential to raise an additional $94 billion in revenue over companies that don’t….

The Frustrated Shopper: Consumers’ Mobile Technology Expectations Vs. Reality

Consumers are using their smartphones more frequently throughout the browsing and buying journey. As a result, their overall expectations of mobile offers…

Supply Chain Transparency Helps Improve Productivity And Consumer Confidence

The vast majority (87%) of retail executives say transparency impacts consumer confidence and buying behavior. This infographic, courtesy of Trace One, spotlights…

Valentine’s Day And E-Commerce

Between 2013 and 2014, Valentine’s Day e-Commerce sales increased by 8%. Last year, retailers felt the love on the holiday, gaining up…

4 Ways Retailers Can Improve Customer-Centricity

Consumers are becoming more demanding, and are expecting more from their favorite brands and retailers. For example, the average online shopping…

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Infographics

The State Of Mobile In 2015

Retail’s Next Frontier

The Great Customer Experience Divide

Why Surprise And Delight Matters

Top E-Gifting Trends From End-Of-Year 2014

EMV Chip Cards: The Future Of Payments

Top 10 Countries With Best Customer Service

The Data Dividend For Retail

The Frustrated Shopper: Consumers’ Mobile Technology Expectations Vs. Reality

Supply Chain Transparency Helps Improve Productivity And Consumer Confidence

Valentine’s Day And E-Commerce

4 Ways Retailers Can Improve Customer-Centricity

3 Ways Generative AI is Transforming Brand Experiences

Harnessing the Power of Fitting Rooms: Elevating Visual Storytelling and Unified Commerce Experiences

Getting Practical: Generative AI for Your Ecommerce Visuals

Personalization Challenges Aren’t Unique to Retail

Grocery Shoppers Seeking More Engaging Experiences, Holistic Health Offerings

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