- 2 weeks ago
Retail supply chains have to perform a difficult balancing act: they must be sturdy enough to provide predictable reliability to retailers and…
Reports
- 4 weeks ago
Given the phenomenon of constantly rising consumer expectations, retailers would be justified in feeling that the goal of providing a seamless omnichannel…
- 2 months ago
Customers’ expectations around personalization continue to rise — and perhaps even more importantly for retailers, shoppers continue to reward those retailers that…
- 2 months ago
With store closures across the U.S. expected to reach 12,000 by the end of 2019, retailers are under immense pressure to make…
- 2 months ago
A retailer’s POS system is simultaneously a tool for empowering associates, a source of powerful insights and the point where shoppers have…
- 2 months ago
Social media’s influence on the online shopping process continues to grow: while only 3.1% of traffic referred to e-Commerce sites came from…
- 2 months ago
How can retailers create an experience that resonates with customers and drives both satisfaction and loyalty? How can they ensure their efforts…
- 3 months ago
It’s a refrain you hear over and over again: successful retailers are those that focus, consistently and intently, on the customer. But…
- 3 months ago
Forecasts indicate online grocery sales could capture as much as 20% of total grocery retail by 2025, which indicates plenty of growth…
- 3 months ago
Consumers with an emotional connection to a brand have a 306% higher customer lifetime value, stay with a brand for an average…
- 3 months ago
E-Commerce may have achieved many of the hallmarks of maturity, but in a lot of ways it still behaves like an adolescent:…
- 4 months ago
Store operations professionals have signaled loud and clear that they understand the vital importance of aligning their brick-and-mortar locations with digital channels:…
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