Reports

A Decade Of Change: Retail TouchPoints 10th Anniversary Yearbook

Retail TouchPoints made its debut in 2008, the same year that the world lurched into what came to be known as the…

3 Steps To Leveraging BI Insights

Make The Most Of Data Analytics To Produce Actionable Results Today’s retail environment has seen an explosion of new data sources: granular…

Benchmark Survey Report: Are You Winning The Last Mile Of Retail?

In retail, the “last mile” is becoming more crowded, more rushed, more expensive and an ever-more-critical contributor to a positive customer experience….

Converting Omnichannel Traffic On A Local Level

How Lululemon, Zara And Walmart Leverage Personalized Messaging To Drive Customers To Stores And Online Most retailers know that they must create…

Top 6 Trends Driving Retail Transformation In 2018: Insights From 34 Industry Experts

The successful 2017 holiday season reaffirmed that retail is not enduring an apocalypse; it is undergoing a transformation. Moving forward into 2018,…

Revenue Rescue Playbook: Embracing Next-Gen Store Formats

It’s been debated and confirmed: brick-and-mortar stores are not disappearing from the retail landscape. But the design, layout, technology, and even the…

The Blueprint For Attracting And Retaining High-ROI Shoppers

Are you more focused on retaining or acquiring customers? More than 60% of retailers consider customer acquisition to be their most important…

The Modern Marketer’s Guide to Global Content Creation

11 Reasons To Use A Cloud-Based Translation Management Platform Language translation is the key to attracting and retaining international customers, and increasing…

3 Steps To Conquering The $4.5 Trillion Global Commerce Market

3 Steps To Conquering The $4.5 Trillion Global Commerce Market Global e-Commerce spending reached an estimated $2.29 trillion in 2017, a 23.2%…

2018 Outlook Guide: Retail Industry Adapts To Rapid Change

Headlines screamed about a “Retail Apocalypse” in 2017, but what was really happening was a highly accelerated period of retail transformation. The…

2018 Technology Preview

Master This Year’s Tech Trends: Advice From 17 Experts Retail TouchPoints asked 17 leading retail/technology experts to share their insights on what…

2018 Customer Engagement Awards

10 Retailers Win 2018 Customer Engagement Awards Retailers are stepping up to embrace digital innovation and technology disruption. They are finding new…

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