Reports

Driving Long-Term Loyalty with Post-Purchase Innovations

There’s no denying that consumers today expect more from the retail experience, and increasingly, that includes their experience with a brand even…

2024 Holiday Outlook: Expert Perspectives on Seasonal Spending

Ever-evolving consumer behaviors, wavering economic confidence and global uncertainty are just three of the many dynamics shaping commerce in 2024, so we…

Prime Day and Beyond: Why You Don’t Have to Sell on Amazon to Reap the Rewards of the Midsummer Sales Event

Prime Day’s impact has permeated the entire retail industry, with some now calling this the “midsummer sales period” to reflect the broader…

On-Site, Off-Site, In-Store: New Best Practices for the Evolved Retail Media Landscape

Even though Amazon has a huge first-mover advantage in retail media (and is expected to capture 77% of retail media spending this…

How AI is Helping Retailers Forecast Demand and Optimize Inventory Placement

Can AI give retailers and their supply chain partners the guidance they need to improve demand forecasts and inventory optimization? It’s already…

Crossing Borders and Breaking Down Retail Barriers: 4 Steps to Successful Ecommerce Expansion

The global cross-border ecommerce market is projected to reach $16.5 trillion by 2032, a compound annual growth rate of 21.6%, according to…

3 Ways Generative AI is Transforming Brand Experiences

Retail organizations worldwide are increasingly turning to generative AI to enhance their operations and customer experiences. According to research from the Retail…

Harnessing the Power of Fitting Rooms: Elevating Visual Storytelling and Unified Commerce Experiences

The fitting room has a reputation of being a little sterile at best — and completely unbearable at worst. While few have…

Why Brands and Big Tech are Tackling Review Fraud

Checking out reviews for products and services has become an integral step in many consumers’ shopping journeys — particularly for higher-priced, high-consideration…

Consumer Analysis Report: Inside the Mind of Gen Alpha

Born between 2010 and 2024, Gen Alpha is both growing quickly and gaining more purchase power. In fact, Gen Alpha is forecasted…

2024 Predictions Report: 15 Experts Reveal Top Tech & Trends

For the second year, Retail TouchPoints is bringing together a roundtable of industry experts and analysts to share the trends they think…

Ingredients for Holiday Marketing Magic: Agility, Creativity and Personalization

Overall, consumers are poised to spend more this holiday season — $1,652 in total, according to Deloitte — but they’re also spending…

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.

Reports

Driving Long-Term Loyalty with Post-Purchase Innovations

2024 Holiday Outlook: Expert Perspectives on Seasonal Spending

Prime Day and Beyond: Why You Don’t Have to Sell on Amazon to Reap the Rewards of the Midsummer Sales Event

On-Site, Off-Site, In-Store: New Best Practices for the Evolved Retail Media Landscape

How AI is Helping Retailers Forecast Demand and Optimize Inventory Placement

Crossing Borders and Breaking Down Retail Barriers: 4 Steps to Successful Ecommerce Expansion

3 Ways Generative AI is Transforming Brand Experiences

Harnessing the Power of Fitting Rooms: Elevating Visual Storytelling and Unified Commerce Experiences

Why Brands and Big Tech are Tackling Review Fraud

Consumer Analysis Report: Inside the Mind of Gen Alpha

2024 Predictions Report: 15 Experts Reveal Top Tech & Trends

Ingredients for Holiday Marketing Magic: Agility, Creativity and Personalization

Transform Your Retail Workforce with Generative AI

Specialty Retail Under Siege: The Escalating Cyber Threat Landscape

Navigating Retail at 2025’s Halfway Point: What Omnichannel Retailers Need to Know

US Shopper Survey: What’s Killing Conversions for Enterprise Retailers

Taking the Pain Out of Customer Service: What Do Modern Retailers Need to Succeed?

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