- 8 months ago
Payment’s place as the final step prior to ownership makes the checkout queue a key point for minimizing friction. Long, slow-moving queues…
Reports
- 8 months ago
The shopping habits of Millennials are often exaggerated — many media reports treat these shoppers like they’re part of an alien invasion….
- 8 months ago
As many as 52% of retailers offer a loyalty program today, with another 12% planning to implement one, according to the 2019…
- 9 months ago
Retailers have long used location data for a range of strategic purposes, from deciding where to open a new store to improving…
- 9 months ago
Retailers are constantly being told that they need to “fail fast” and experiment in order to capture the attention — and the…
- 9 months ago
The increasing popularity of omnichannel initiatives such as BOPIS and ship-from-store has given new urgency to a perennial retail problem: executing store-level…
- 9 months ago
Artificial intelligence (AI) and machine learning are critical elements of the next generation of analytics, but without a robust implementation plan all…
- 10 months ago
It’s hard to find an area of the retail shopper experience where Amazon has not had a significant impact, from loyalty programs…
- 10 months ago
Training is the not-so-secret ingredient in the recipe for retail success: 93% of employees believe that regular on-the-job training allows them to…
- 10 months ago
To assess both where the retail industry is now and to get a glimpse of what’s in store for the decade ahead,…
- 11 months ago
Memorable experiences are table stakes in today’s retail environment, so truly standing out requires giving shoppers something that simply can’t be replicated…
- 11 months ago
Retail and CPG leaders have gone above and beyond when it comes to innovation and technology disruption in the past year. Out…
Advertisement
Resources
Advertisement