- 1 month ago
Even though the conditions surrounding COVID-19 continue to change rapidly, the “stay-at-home economy” that the pandemic has created will have an undeniable…
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- 2 months ago
Earning — and keeping — customers’ loyalty represents a big challenge even at the best of times, and these are certainly not…
- 3 months ago
Location-based marketing tactics have evolved from an emerging technology to a retail standard: 84% of marketers currently use location data in their…
- 4 months ago
In 2020, revenue is critical. And one of the biggest factors contributing to revenue is customer loyalty. Research shows nearly two-thirds of consumers say their loyalty is…
- 4 months ago
Even before COVID-19 revealed just how deeply interconnected we all are, sustainability had been pushing its way to the top of retail…
- 5 months ago
RFID-based solutions can quickly cut costs and increase revenues thanks to their proven ability to improve inventory accuracy. And because more accurate…
- 6 months ago
The leadup to the 2019 holiday season saw retail’s powerhouses make major investments in their delivery operations, with Amazon investing $800 million…
- 9 months ago
Given the phenomenon of constantly rising consumer expectations, retailers would be justified in feeling that the goal of providing a seamless omnichannel…
- 10 months ago
Customers’ expectations around personalization continue to rise — and perhaps even more importantly for retailers, shoppers continue to reward those retailers that…
- 11 months ago
It’s a refrain you hear over and over again: successful retailers are those that focus, consistently and intently, on the customer. But…
- 12 months ago
Personalization, performance and product promotion are three of the key challenges digital commerce companies wrestle with. And all of these initiatives must…
- 12 months ago
Store operations professionals have signaled loud and clear that they understand the vital importance of aligning their brick-and-mortar locations with digital channels:…
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