Webinars

Achieving Dialogue In The Age Of The Omni-Channel Customer

“Blast” marketing strategies of the past are no longer sufficient to engage today’s customers and foster loyalty. Typical campaign response rates have…

Improving Business Performance With Customer Insights

High Performance Retail: The Art of Understanding the Customer With more than 45% of all customers accessing product information via web sites, mobile…

Shift Your Web And Mobile Performance Into High Gear

Optimal site performance directly impacts the customer experience, preventing shoppers from abandoning retailers’ sites. However, smartphones and tablets are now impacting customer…

Conquering The Omnichannel Arena

Converging the customer experience across channels has never been more important. In fact, in a recent Retail Systems Research (RSR) study, more…

Stocking The Inventory Optimization Toolbox

Forward-thinking retailers are accessing new inventory strategies in order to meet the challenging demands of today’s connected consumers. Item-level RFID and distributed…

Influencing In-Store Purchase Decisions In The Era of Daily Deals

How does pricing effect the customer experience? Recent and historic research from ForeSee, a pioneer in technology-driven customer satisfaction analytics, illustrates that…

The Mobile POS Tipping Point

Retailers are beginning to realize the importance and relevance of Mobile POS. While early adopters already have implemented the technology, most retailers…

Path to Revolutionary Merchandising and Marketing Decisions

Retailers are under pressure from all sides today, from the empowered consumer to increased competition. Leading retailers have joined the revolution to…

Workforce in Motion: Speakers

Overview View On-Demand Speakers Resources Sponsors #millennialWFM Speakers John WestDirector of Retail Consulting, Workforce Insight As Director of Retail Consulting for…

Workforce in Motion: Resources

Overview View On-Demand Speakers Resources Sponsors #millennialWFM Resources Video: How to Recruit, Retain and Engage the Millennial Workforce View On-Demand »…

Workforce in Motion: Sponsors

Overview View On-Demand Speakers Resources Sponsors #millennialWFM About JDA Software JDA Software is a leader in global supply chain management, offering…

Workforce In Motion: Recruiting, Retaining And Engaging the New Face Of The Retail Workforce

Overview View On-Demand Speakers Resources Sponsors #millennialWFM Recruiting, Retaining and Engaging the Millennial Workforce While retailers have been swift to adopt…

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.