Webinars

Workforce In Motion: Registration

Overview View On-Demand Speakers Resources Sponsors #millennialWFM Recruiting, Retaining and Engaging the Millennial Workforce View this webinar on-demand below:…

From Inventory Forecasting to 24×7 Operations: Strategies for Smarter Retail

Most retail organizations will agree that times are tough. From unpredictable consumer spending and increased competition to rising merchandise costs and employee…

Creating Profitable Customer Segments

Today’s demand-driven retail environment has created an immediate and urgent need for retailers to segment customer groups and develop customized marketing…

Retail Pricing In A Post-Channel World

RSR Presents Results of New Pricing & Promotions Benchmark Study Digitally empowered, price-conscious consumers have rocked retailers’ worlds. High profile announcements by mega-retailers…

Using Content Analytics To Amplify The “Voice of the Customer”

Best-in-class Content Analytics provides an advanced search and analytics platform that enables better decision-making from the enterprise content, regardless of the source…

Customer Engagement Masterclass Part II: Why CRM is the New ERP

This three part webinar series provides a complete overview of End-to-End Customer Engagement and reveals the proven best-practices of: PART I: In-Store…

Organizing for Success with Digital Retail

The retail landscape continues to evolve quickly, driven greatly by the information and options provided to consumers through the digital world (social…

Delivering a Legendary Customer Experience Through Your Workforce

Retailers are competing on the customer experience more than ever. Landmark statistics on the workforce’s role in the customer experience were recently…

“Socializing” the Retail Experience: Customer Experience Management – Born Reporting, Reborn Social

The enormous impact of social media and mobility has created a profound shift in consumer behavior by shifting the balance of power…

Changing The Game In The Retail Store – Through Your Own Branded Mobile Experience

In 2011, more than 90% of multi-channel retail sales came from within the store. This revenue base is now under attack by…

Proven Site Search Strategies to Boost Sales

Weekly Webinars Showcasing Top Retailers Attend a live 30 minute Weekly Webinar series to learn how leading retailers use site search, navigation,…

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.