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How Agile Is Your Promotional Strategy? Customer Behavior Shifts Require Flexibility, Personalization

Retailers already struggling with promotional strategy challenges faced dire straits when COVID-19 suddenly disrupted the marketplace and shifted customers’ shopping behaviors. The…

Make Drop Shipping Less Complex

With unpredictable global logistics and demand issues, environmental and sustainability concerns, rising real estate costs and reduced foot traffic that puts pressure…

The 5 Best Things About Ship-from-Store

Advanced omnichannel fulfillment has been a step change for many retailers, and an increasing number of them are deploying a ship-from-store fulfillment…

How to Boost Your Ecommerce Channel and Build Lasting D2C Relationships

Consumer brands are facing a perfect storm. The marketplace is more crowded than ever, with new direct to consumer (D2C), digitally-native brands…

Think Your Supply Chain is Agile? Not Without An Adaptive Workforce

Retail experienced rapid, profound change in the wake of the pandemic. Sudden shifts in consumer demand not only revealed stress fractures in…

The Value of Stores as Destinations

As the world continues to change, it’s becoming more and more obvious that a dynamic store has more longevity than a store…

The Road Ahead: Changing the Face of Retail Customer Experience

We all know that the way consumers shop has radically changed over the past few decades. Malls are empty and old guard…

Retail Transformation, a Business Imperative

The once emerging retail and consumer goods renaissance, driven by data and analytics, seems like a distant memory. The global pandemic arrived,…

The Ultimate Guide to Loyalty Management

Your loyalty program touches so many parts of your customer experience. From your website to your stores to your backend resources like…

Retail Survival Requires Digitally Enabling Your Frontline Workers

As frontline, essential retail employees continue to face occupational challenges due to COVID-19, the importance of digital enablement is more apparent than…

E-Commerce Evolves Due To Consumer Demands: Immersive Experiences With 3D & Augmented Reality

As shoppers make more purchases online, they are increasingly concerned with how things look, fit and feel. Without being able to physically hold or try on products,…