White Papers

Why Direct-to-Consumer Sales Require Integrated Ecommerce Tools

Ecommerce experienced 10 years of growth in just three months in the early days of the pandemic, according to McKinsey. A significant…

Site Selection Playbook: Navigating a New Era for Brick-and-Mortar Retail

Brick-and-mortar retail has had winners and losers since the COVID pandemic began. Some brands have pivoted effectively, while others have struggled to…

5 Keys To Perfecting Your Retail Strategy

“Agility” was the buzzword of 2020 as retailers feverishly worked to adapt their business models, experiences and services amid uncertainty. The ever-changing…

Powering Real-Time, Persona-Based Experience & Productivity Use Cases in Retail Stores

The events of 2020 renewed a driving force for retail. Never an industry to shy away from evolution and change, the pandemic…

How Retailers Can Score a Competitive Advantage in CX

If companies weren’t flexing their agility muscles before the pandemic, they certainly are now. In the past year, everything has changed about…

The Retailer’s Guide to the Holiday Returns Season

For retailers, the holidays can be the most wonderful time of the year, with sales spiking amid holiday cheer. But with the…

The Marketer’s Guide to Agile Product Content Strategy

Content has always played a crucial role in brand building, and most marketers know why. Content helps establish a brand’s ethos, support…

What Modern Consumers Expect from Retail Customer Service

Many businesses closed their store fronts and focused on online operations. Subscription services, personalized products and flexible marketplaces are now sought after…

How to Make Your Direct Mail Assets Even More Valuable

The stay-at-home behaviors necessitated by COVID-19 produced an unexpected benefit for catalog retailers: a greater focus on — and consumer appreciation for…

How Retailers Can Maximize Private Label Profitability

COVID-19 revealed the stress points in today’s supply chains: empty store shelves at the beginning of the pandemic were only the most…

Managing the Complex Requirements of Your Quote-to-Cash Tech Stack

A seamless customer experience (CX) is mission critical to win and keep business in today’s hyper-competitive, digitally transformed marketplace. And nothing is more…

How Data-Centric Enterprises Are Accelerating the Shift to a Digital-first Business Design

Bleeding-edge retailers are taking a data-centric approach to business strategy and operations. In order to remain customer-focused, these companies are using data…

White Papers

Why Direct-to-Consumer Sales Require Integrated Ecommerce Tools

Site Selection Playbook: Navigating a New Era for Brick-and-Mortar Retail

5 Keys To Perfecting Your Retail Strategy

Powering Real-Time, Persona-Based Experience & Productivity Use Cases in Retail Stores

How Retailers Can Score a Competitive Advantage in CX

The Retailer’s Guide to the Holiday Returns Season

The Marketer’s Guide to Agile Product Content Strategy

What Modern Consumers Expect from Retail Customer Service

How to Make Your Direct Mail Assets Even More Valuable

How Retailers Can Maximize Private Label Profitability

Managing the Complex Requirements of Your Quote-to-Cash Tech Stack

How Data-Centric Enterprises Are Accelerating the Shift to a Digital-first Business Design

Impulse Spending Rose 51% YoY in Q2, Shifting the Marketing Landscape

Amazon Data Reveals What’s Going to the Dogs (and Cats)

Why Direct-to-Consumer Sales Require Integrated Ecommerce Tools

Beyond BOPIS: How Automated Lockers Solve Multiple Challenges

Recruiting the New Retail Workforce: Higher Wages are Just the Beginning

OX Fest ’21

Reuters Supply Chain Execution 2021

NextPoint 2021

Retail Innovation Conference 2021

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